All posts by Gerry

Founder and Host of This is HCD

‘What is UX Writing?’ with Rachael Mullins

If careful design prevents problems before they happen, then careful content does too. That's where UX writing comes in—the art of writing the words in the interface or the words you encounter during your experience with a product or service.

/ December 7, 2017

9. Cyril Secourgeon ‘The secrets of successful stakeholder engagement in large organisations’

We discuss the methods that the wider HCD team in Westpac use to help keep stakeholders engaged. Cyril explains the signs to look out for with engaged and disengaged stakeholders and how to work with them to build trust.

/ December 1, 2017
Greg Bernarda This is HCD - Value Proposition Design

Greg Bernarda

Greg Bernarda works with individuals, teams and organizations on strategy, innovation and transformation.

/ November 30, 2017

Live breakfast podcast with Gerry Gaffney at FutureYou (Photos)

Photos from the live breakfast with Gerry Gaffney, November 2017 in FutureYou, Sydney. All photos by Martin Vivian Pearse.

/ November 23, 2017

‘Is Education Broken’ with Andy Polaine

We are excited to be interviewing Andy Polaine on the podcast this Thursday 22nd November about the current state of the educational system, not just in Australia, but globally.

/ November 21, 2017
Diversity at Work, Emma Jones, Anthony Quinn, Michelle Starr

8: Panel Discussion ‘Diversity at work: understanding & breaking through the barriers’

The topic today is all about diversity in the workplace. We're going to be talking about all the different challenges and try and hack some of those and figure out why it still exists and where these challenges actually come...

/ November 19, 2017
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From little things, big things grow

The importance of connections has always been something I have placed great value in. Having travelled to Australia for the very first time in 2003, in search of answers related to kicking off a career in Design, I was introduced...

/ November 10, 2017

Simon McIntyre

Simon is the Associate Dean Education at UNSW Sydney, Art & Design, and a member of the Scientia Education Fellowship. He is a multi-award winning educator, passionate about improving the effectiveness, quality and relevance of the student learning experience, and...

/ November 7, 2017
Kirsten Mann - Adrienne Tan

7. Kirsten Mann – ‘Organisations are not designed to value Design’

In this episode, we caught up with Kirsten Mann, the VP of Product and Experience at Aconex. We discuss how organizations are not designed to value to design, a pretty large topic.

/ November 6, 2017
FutureYou Sydney This is HCD

Register your interest in attending a live recording of This is HCD at FutureYou, Sydney

We are really excited to announce our very first live breakfast podcast, with the wonderful Gerry Gaffney. Only 17 tickets are available, with a gourmet breakfast and coffee cart provided to you by FutureYou.

/ October 30, 2017

Rachael Mullins

In over 10 years in tech, Rachael’s goal has always been to get the right information to the right user at the right time, whether she’s working as a content strategist, a UX writer or a technical writer.

/ October 25, 2017

6. Jennifer Philippe – ‘Building HCD at Scale’

In this episode, we ask the big questions about human-centred design and large organizations. Why design teams alone, are not enough to become customer lead, and why we need to look at a sustainable way to scale human-centred design in...

/ October 19, 2017