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‘The intersect of Service and UX design’ with Eduardo Kranz, Design Director at Fjord

Service Design is becoming progressively popular and applied to different sectors and challenges to create future visions and experiences that holistically deliver to the needs of customers and citizens.

/ October 13, 2017

Elizabeth Pek

Elizabeth is a strategic design leader who has been involved in developing market-leading products for over 21 years

/ October 4, 2017
Andy Polaine

Andy Polaine

Andy Polaine is the APAC Regional Design Director and APAC Evolution Lead global design and innovation consultancy Fjord.

/ September 29, 2017
Emma Jones

Emma Jones

Emma Jones is a talent leader with over 20 years experience in a wide cross-section of people, culture and talent disciplines. She has worked in businesses from boot-strapped tech' start-ups to global corporates, across the UK, US and Australia.

/ September 15, 2017

Michelle Starr

Michelle is an independent consultant who has over 17 years’ experience assisting businesses with their strategic and operational change needs, using a practical change management approach gleaned from a project/program management background.

/ September 15, 2017

Tarra Van Amerongen

Tarra is an innovation leader, focused on the intersection between strategy, design and technology.

/ August 13, 2017

Jennifer Phillippe

[GM of Service Design, Telstra] Jenni drives Service Design at Telstra working together with customers and cross-functional teams to create outstanding experiences and transform the way we do business.

/ April 30, 2017

Cyril Secourgeon

Cyril is Principal HCD Designer for Westpac with over 10 years experience garnered in Sydney and Paris, and currently, manages the HCD Discovery team at Westpac.

/ March 27, 2017
Eduardo Kranz

Eduardo Kranz

[Design Director at Fjord] Eduardo is a service designer uses his diverse career experience to drive projects and lead FJORD’s Canberra studio, which focuses mostly on the federal government.

/ March 10, 2017

Megan Dell

[Head of UX at 99Designs] Megan began working in the field of user experience back in the day when nobody cared about the internet. It was a great time, being able to get away with some really experimental things compared...

/ March 8, 2017

Fiona Chan

Fiona is a senior front-end developer turned technical recruiter at Lookahead Search. She worked in software teams as a front end developer for many years at companies such as Fairfax Media, Bigcommerce, Westfield and Learnosity. She really enjoyed collaborating with...

/ February 10, 2017

Eddie Gallagher

Eddie is an Experience and Design Practice Lead. For over a decade he has led teams at the confluence of strategy, interaction and brand narrative; building award winning digital products across multiple geographies, design disciplines and industry verticals.

/ February 8, 2017