Eduardo is a design director based in Canberra, and there he leads a FJORD studio focused on public sector clients.
He has a background in service design and user experience design, fast-paced startup environments and emerging technologies. He believes that an inclusive design process is a change agent that can deliver benefits beyond products and services.
Eduardo started his career in Sydney where led projects across federal and state governments, financial and banking services and the telecommunications sector. These projects delivered holistic and strategic solutions to challenges that are vital for organisation’s success.
Most recently, he has worked in Singapore helping a government department transformation team redesign a set of citizen services and their approach to service design.