Tag: telstra

6. Jennifer Philippe – ‘Building HCD at Scale’

In this episode, we ask the big questions about human-centred design and large organizations. Why design teams alone, are not enough to become customer lead, and why we need to look at a sustainable way to scale human-centred design in...

/ October 19, 2017

Jennifer Phillippe

[GM of Service Design, Telstra] Jenni drives Service Design at Telstra working together with customers and cross-functional teams to create outstanding experiences and transform the way we do business.

/ April 30, 2017