Month: August 2018

image of modern office

28. Patrick Quattlebaum ‘Breaking down tribes to enable the orchestration of experiences’

GERRY SCULLION: Hello and welcome to another episode of ‘This is HCD’. My name is Gerry Scullion and I’m a service design principal now based in Dublin, Ireland. In this episode we caught up with the brilliant Patrick Quattlebaum, co-author...

/ August 28, 2018
Man in front of airport board

27. Sarah Richards ‘Content Design. What is it? And why it’s so f#cking important in the delivery of a product and service’

Recently I caught up with Sarah Richards in London. Sarah's a founder of Content Design in London, an organisation focused on delivering content design training courses as well as working with organisations to help build the content design function internally.

/ August 14, 2018

Mike Press

Open Change is a Service Design consultancy based in Dundee, Scotland which takes a people-centred approach to innovation and organisational development.

/ August 13, 2018