Month: November 2018

Snowy fields

Andy Polaine ‘Mindful Service Design’

In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on...

/ November 20, 2018

Adam Lawrence

Adam StJohn Lawrence connects the worlds of business and show-business. A professional comedian, for years he has worked in large organisations, using his experience of theater, film and storytelling to help people work together better – running great projects, developing...

/ November 19, 2018

Hazel White

Open Change is a Service Design consultancy based in Dundee, Scotland which takes a people-centred approach to innovation and organisational development.

/ November 13, 2018
Steve Portigal looking into a wall of colours

Steve Portigal ‘Symbolic Lab Coats, ASMR and Coke-Fueled Lap Dances: More User Research War Stories’

Hello and welcome to another episode of This is HCD. I'm your host Chi Ryan, and in this episode, I'm speaking to researcher Steve Portigal. Steve is the Principal of Portigal Consulting and the author of two books: Interviewing Users:...

/ November 6, 2018