The Global Jams are the world’s biggest service design thinking and doing events. In the Global Jams Podcast we share the latest perspectives on running successful Jams, sprints and hacks.
What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that we are doing a quality job?
Olive lives in Seattle, and previously worked for Oxfam in West Africa, where she used her anthropological expertise amongst many things to understand how culture shaped attitudes to Ebola.
In this episode, I speak with Shanti Mathew, Deputy Director of Public Policy Lab, a nonprofit innovation lab based in New York. Shanti's mission is to use collective power to build better lives through government.
Katie Long, Design Connector at Fjord, describes what it was like to have COVID-19 while far away from home, "jellyfish brain", and how she and her flatmates entertained themselves during quarantine.