All posts by Gerry

airplane

‘The intersect of Service and UX design’ with Eduardo Kranz, Design Director at Fjord

Service Design is becoming progressively popular and applied to different sectors and challenges to create future visions and experiences that holistically deliver to the needs of customers and citizens.

/ October 13, 2017
featured-photo-tarra-van-amerongen

5. Tarra Van Amerongen – ‘Why your idea never gets built. The story of business designers as the unsung hero of service design.’

In this episode, we get down into the nooks and crannies about what a business designer does, how it complements service design and activities and much, much more. This is a really insightful conversation. I hope you enjoyed as much as...

/ October 10, 2017
Value of Design

‘Companies Are Designed not To Value Design’ with Kirsten Mann, VP of Product and Design at Aconex

The value of design is difficult to define. Design is hard to isolate as a function and the design function operates differently by industry.

/ October 4, 2017

Elizabeth Pek

Elizabeth is a strategic design leader who has been involved in developing market-leading products for over 21 years

/ October 4, 2017
Andy Polaine

Andy Polaine

Andy Polaine is the APAC Regional Design Director and APAC Evolution Lead global design and innovation consultancy Fjord.

/ September 29, 2017

‘Diversity at Work’ with Anthony Quinn, Emma Jones and Michelle Starr

Diversity has been a hot topic for a long time and much has been said and done to create awareness of the problems that exist.

/ September 27, 2017

‘Engaging stakeholders in large organisations’ with Cyril Secourgeon

Cyril will be discussing how to get stakeholder buy-in, collaborate effectively with them and keep them fully engaged throughout a project.

/ September 24, 2017
Emma Jones

Emma Jones

Emma Jones is a talent leader with over 20 years experience in a wide cross-section of people, culture and talent disciplines. She has worked in businesses from boot-strapped tech' start-ups to global corporates, across the UK, US and Australia.

/ September 15, 2017

Michelle Starr

Michelle is an independent consultant who has over 17 years’ experience assisting businesses with their strategic and operational change needs, using a practical change management approach gleaned from a project/program management background.

/ September 15, 2017
Barbara Spanton

4: Barbara Spanton – ‘Disposable design and our obsession with the redesign’

We caught up with the wonderful Barbara Spanton from Ottawa in Canada. Barbara is a UX Lead in Shopify and in this episode, we discuss the industry’s obsession with the redesign.

/ September 2, 2017
Adrienne Tan

This is HCD welcomes Adrienne Tan as new podcast host

We are so delighted to welcome Adrienne to the podcast as a host and are really excited about the conversations that will be captured moving forward. I believe the different conversational perspectives of Design looking into Product and vice versa,...

/ August 23, 2017

3. Megan Dell – ‘What does effective human centered design leadership look like?’

We get Megan’s perspective on what makes a good and bad leader and drill deeper into the organizational and cultural considerations that let the Human centered design methodology bloom.

/ August 17, 2017

Barbara Spanton

Barb is UX Lead at Shopify, in Ottawa Canada, where she’s trying to make the path to entrepreneurship a little bit better.

/ August 16, 2017

Tarra Van Amerongen

Tarra is an innovation leader, focused on the intersection between strategy, design and technology.

/ August 13, 2017
Adrienne Tan

2. Adrienne Tan – ‘How product management and service design co-exist’

In this episode, we speak with Adrienne Tan, Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.

/ July 25, 2017

1: Anthony Quinn – ‘Dealing with career challenges, and increasing your influence as a designer in your organisation’

Anthony Quinn, Principal, Dynamic4, wants a world that's more connected, knowledgeable, sustainable and equitable. At Dynamic4, he draws on over 25 years of hands-on experience to inspire, motivate and enable people to reach their potential to use design to that...

/ May 20, 2017

Jennifer Phillippe

[GM of Service Design, Telstra] Jenni drives Service Design at Telstra working together with customers and cross-functional teams to create outstanding experiences and transform the way we do business.

/ April 30, 2017

Anthony Quinn

Anthony Quinn, Principal, Dynamic4 Like you, Anthony Quinn, wants a world that's more connected, knowledgeable, sustainable and equitable.

/ April 27, 2017

Adrienne Tan

Adrienne has been championing Product Management in Australia since 2004 having founded Brainmates, a business dedicated to improving Product Management capability in organisations.

/ April 27, 2017

Kirsten Mann

[GM Global Design and Experience, Aconex] Kirsten helps organisations become customer and user focused, creating product and service experiences which meet real needs.

/ April 20, 2017