All posts by Andy Polaine

Service Designer & Innovation Consultant, Educator, Trainer, Coach, Podcaster, Author of Service Design: From Insight to Implementation

Senongo Akpem ‘Cross-Cultural Design’

Senongo Akpem talks about how living in constantly shifting cultural and physical spaces has given him unique insight into the influence of culture on communication and creativity and forms the basis of his book, Cross-Cultural Design.

/ April 6, 2020

The Big Remote – Matthew Voshell

In this episode Matthew Voshell, Head of Experience Design, Client Technology | FSO at EY joins Andy to share his tips and experience about managing a globally distributed team, and how the extroverts are handling the world of remote work.

/ March 31, 2020

The Big Remote – Dr John Curran

In this episode Dr John Curran, host of Decoding Culture on This is HCD, joins Andy to talk about the new normal, negotiating with family, being intentional with connecting with friends, and he comes up with a better phrase than...

/ March 25, 2020

Introducing The Big Remote

We're in the middle of an unprecedented social experiment with so many people working remotely and many entire families staying home. Yet there's so much that still connects us together and that we can learn from. The Big Remote is...

/ March 24, 2020

Talking Shop #006 – Design Politics 2020 goes virtual

Gerry and Andy discuss the new plans for Design Politics 2020 in the light of the coronavirus situation, a bumper crop of books in Andy's Book Corner for your reading now that you're stuck at home all day, a study...

/ March 17, 2020
Douglas Ferguson headshot

Douglas Ferguson ‘Beyond the Prototype’

Douglas Ferguson talks about his book, Beyond the Prototype, which offers a six step plan for companies struggling with the shift from discovery to launch, especially in the post-sprint slump and his experience working directly with the Google Ventures Design...

/ March 15, 2020

Lou Downe – ‘Good Services’

Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book, Good Services, How to Design Services that work and how we need to start with a...

/ February 25, 2020
Writing is Designing book

Michael J. Metts & Andy Welfle – ‘Writing Is Designing’

Michael J Metts and Andy Welfle discuss their new book, Writing is Designing, and how important words are in making software human-centered and inclusive, requiring just as much thought as the visual design, branding and code.

/ January 23, 2020
Scott Smith feature image

Scott Smith ‘How to Future’

Scott Smith, founder and managing partner of Changeist discusses his work as a futurist, guiding large organisations towards better futures by blending foresight, narrative design, and strategic thinking.

/ January 9, 2020
Fir trees in a snowy landscape

Talking Shop #004 – Christmas Special

What happens when four This is HCD hosts who love the sounds of their own voices get together? A one-hour Talking Shop Christmas Special, that's what!

/ December 20, 2019
Ewan McIntosh

Ewan McIntosh ‘Creating the Space for Learning’

Ewan McIntosh, founder and CEO of NoTosh, shares his experience of designing and creating spaces to enhance learning.

/ December 18, 2019

Theresa Neil ‘Designing Digital Therapeutics’

Theresa Neil is the author of Mobile Design Pattern Gallery, published by O’Reily and co-author of Designing Web Interfaces, also by O’Reily in 2009. She’s the founder of Guidea, a 20-person UX design consultancy, serving lots of clients you would...

/ November 12, 2019

Joe Macleod ‘Designing Closure Experiences’

Hi, and welcome to Power of Ten – a podcast about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world.

/ November 5, 2019

Lisa Welchman ‘Managing Chaos’

Hello, and welcome to Power of Ten. A podcast about design operating at many levels—zooming out from thoughtful detail, to organisational transformation, and to changes in society and the world.

/ October 10, 2019

Ariel Waldman ‘Hacking Science for Collaboration’

My guest today is Ariel Waldman. Ariel makes massively multiplayer science, creating unusual collaboration that infuse serendipity into science and space exploration. Ariel, welcome to Power of Ten.

/ August 22, 2019
Gretchen Head Shot

Gretchen Anderson – Mastering Collaboration

Welcome to Power of Ten, a podcast about design operating at many levels, from thoughtful detail through organisational transformation, to the changes in society and the world.

/ July 23, 2019