All posts by Gerry Scullion

Founder and Host of This is HCD

Steve Portigal looking into a wall of colours

Steve Portigal

Steve Portigal helps companies to think and act strategically when innovating with user insights. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights, and new, Doorbells, Danger, and...

/ June 17, 2018
Faruk Avdi

22. Faruk Avdi ‘What role can technology play in support of people suffering with mental health’

Up to 2 per cent of people or 460,000 adults in Australia experience, the symptoms of bipolar disorder and one of those symptoms is mania which can be experienced as euphoric by some but also highly distressing for others, leading...

/ June 5, 2018

21. Victor Rodrigues ‘Building a Design capability inside Cochlear’

In this episode, I caught up with Victor Rodrigues, the chief software architect and user experience advocate for Cochlear, one of Australia's most loved and most successful innovation success stories. For anyone who is unaware, Cochlear produce implantable solutions for...

/ May 22, 2018

20. Marc Stickdorn ‘Embedding Service Design into Organisations’

In this episode, we go through the hypothetical scenario of embedding service design into an organisation and what Marc looks for in this process. We discussed the challenges of the early stage engagement of what to look for regarding the...

/ May 8, 2018

Frank Long

Frank Long is a Director of Frontend.com an international UX design studio based in Dublin, Ireland. Founded in 1998, Frank and his team have spent 20 years shaping how everyday people engage with a broad spectrum of new technologies and services.

/ May 7, 2018

Joey Zeledón

Joey Zeledón is an award-winning designer with expertise in product design, experience design, and design strategy. Throughout his career, he’s designed everything from footwear and consumer electronics to consumer packaged goods, consumer products, medical devices, housewares, food, services, and spaces.

/ April 26, 2018

19. Jay Hasbrouck ‘The power of ethnographic thinking in Design’

In this episode, we chat with the author of Ethnographic Thinking, Jay Hasbrouck. We go through what ethnographic thinking is and how it should be applied to inform richer contextual insights for design teams and how designers have abused or...

/ April 24, 2018

Sarah Richards

Sarah spent 10 years working in the UK government, ending as head of content design for the Government Digital Service (GDS).

/ April 23, 2018