We discuss the methods that the wider HCD team in Westpac use to help keep stakeholders engaged. Cyril explains the signs to look out for with engaged and disengaged stakeholders and how to work with them to build trust.
In this episode, we caught up with Kirsten Mann, the VP of Product and Experience at Aconex. We discuss how organizations are not designed to value to design, a pretty large topic.
We get Megan’s perspective on what makes a good and bad leader and drill deeper into the organizational and cultural considerations that let the Human centered design methodology bloom.