Product Management

Karen Peeters ‘Discovering digital reliability and quality: the Toyota story’

What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that we are doing a quality job?

/ June 17, 2020

Jeff Sussna ‘Services as a chain of promises’

In this episode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services...

/ May 15, 2020
Douglas Ferguson headshot

Douglas Ferguson ‘Beyond the Prototype’

Douglas Ferguson talks about his book, Beyond the Prototype, which offers a six step plan for companies struggling with the shift from discovery to launch, especially in the post-sprint slump and his experience working directly with the Google Ventures Design...

/ March 15, 2020

Rebecca Cooper & Mandy Rogers ‘Leading Women in Product’

Today I'm talking to Rebecca Cooper, Product Manager at SafetyCulture, And Mandy Rogers, a Digital Product Manager at Transport for New South Wales. It's commonly known that product management is a tough gig.

/ March 7, 2020

Lisa Welchman ‘Managing Chaos’

Hello, and welcome to Power of Ten. A podcast about design operating at many levels—zooming out from thoughtful detail, to organisational transformation, and to changes in society and the world.

/ October 10, 2019

Phil Laufenberg ‘Unpicking Henry Ford’s ‘A faster horse’ quote’

Hello, and welcome to ProdPod. We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management. My name is Adrienne Tan and I’m the co-founder of Brainmates.

/ July 3, 2019

Georgie Smallwood ‘N26 – Building the financial foundations of the future of neo-banking’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network. I’m a service design practitioner and trainer based in Dublin City, Ireland.

/ May 21, 2019

Jason Prowd ‘Unpacking product metrics’

Hello, and welcome to Prod Pod. We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management.

/ May 14, 2019

Roman Pichler ‘Exploring product strategy success factors through a Design lens’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network.  I’m a service design practitioner and trainer based in Dublin City, Ireland. 

/ May 7, 2019

Gerry McGovern ‘Top Tasks; A method for understanding peoples product and service requirements’

There's some of you might know the Top Tasks methodology already and even if you do, I encourage you to listen as I break down the methods to better understand the mechanics and get Gerry's insights into where it works...

/ December 18, 2018
Man in front of airport board

Sarah Richards ‘Content Design. What is it? And why it’s so f#cking important in the delivery of a product and service’

Recently I caught up with Sarah Richards in London. Sarah's a founder of Content Design in London, an organisation focused on delivering content design training courses as well as working with organisations to help build the content design function internally.

/ August 14, 2018

Ivy Hornibrook ‘Moving From UX into Product Management’

Ivy Hornibrook will talk us through her career transition from UX into product management.

/ June 19, 2018
Kirsten Mann - Adrienne Tan

Kirsten Mann – ‘Organisations are not designed to value Design’

In this episode, we caught up with Kirsten Mann, the VP of Product and Experience at Aconex. We discuss how organizations are not designed to value to design, a pretty large topic.

/ November 6, 2017
Adrienne Tan

Adrienne Tan – ‘How product management and service design co-exist’

In this episode, we speak with Adrienne Tan, Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.

/ July 25, 2017

Adrienne Tan

Adrienne has been championing Product Management in Australia since 2004 having founded Brainmates, a business dedicated to improving Product Management capability in organisations.

/ April 27, 2017