Results for: Polaine

Featured image of episode with Majid. A net or web to demonstrated interconnectiveness

Majid Iqbal ‘Thinking in Services’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD. I’m a service design practitioner and trainer based in Dublin City, Ireland.

/ May 28, 2019

Jason Prowd ‘Unpacking product metrics’

Hello, and welcome to Prod Pod. We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management.

/ May 14, 2019

Aaron Dignan ‘Brave New Work’

Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine, a designer, educator, writer, and currently group director of client evolution at Fjord.

/ April 23, 2019

Nick Coster ‘Unpacking NPS’

We're going to be talking about the dreaded NPS. More importantly, what’s good about it, if any, as Gerry says, and what’s not good about it?

/ March 14, 2019
human-cannonball-jeff gothelf

Jeff Gothelf ‘The cannonball effect’

Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine. I’m a designer, educator, and writer, and currently group director of Client Evolution at Fjord. The Power of Ten Podcast is about design operating...

/ March 12, 2019

Dr. John Curran ‘Two tribes go to war. Dealing with conflict as part of Design.’

Hello and welcome to the first episode of 2019. I hope you had a good break and a good holiday season.

/ January 15, 2019

Hazel White & Mike Press ‘Making a difference through design’

Hazel White and Mike Press from OpenChange in Scotland join me on the show this week, and we dig  a little deeper into what myself and Sarah Drummond covered about the changes in the Scottish design landscape and what trigged...

/ December 4, 2018

A special episode being recorded at Service Design Days, Barcelona

On October 5th and 6th, I’ll not only be attending Service Design Days in Barcelona but will also be hosting the 2-day conference. It’s such an honour to have been asked, and am seriously looking forward to it.

/ September 9, 2018
Greg Bernarda

Greg Bernarda ‘Designing businesses for the new world’

Greg Bernada is the co-author of Value Proposition Design by Strategyzer. We were delighted to have him on the show to discuss the difference in twentieth and twenty-first-century organisational mindsets, what role education has to play in better enabling organisations...

/ March 26, 2018

Chirryl-Lee Ryan ‘Does Design make things better?’

Chirryl-Lee Ryan and I were recently on a design-panel together, Designing for Social Impact for Academy XI in Sydney, and had a whale of a time. We caught up in Melbourne a few days later to extend that conversation, and...

/ February 27, 2018

Eduardo Kranz – ‘The intersect of Service Design and User Experience Design’

In this episode, we caught up with Eduardo Kranz who is a design director at Fjord Canberra. We discussed where the service design and UX professions intersect in respects to the skills and activities that are done on a day...

/ January 2, 2018

Simon McIntyre

Simon is the Associate Dean Education at UNSW Sydney, Art & Design, and a member of the Scientia Education Fellowship. He is a multi-award winning educator, passionate about improving the effectiveness, quality and relevance of the student learning experience, and...

/ November 7, 2017
Adrienne Tan

Adrienne Tan – ‘How product management and service design co-exist’

In this episode, we speak with Adrienne Tan, Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.

/ July 25, 2017