Kirsten Mann – GM Global Design and Experience, Aconex
Kirsten helps organisations become customer and user focused, creating product and service experiences which meet real needs.
She’s spent more than 20 years in the IT industry, 18 of these in the area of user experience. Throughout this time she’s collaborated with product development and executive teams to drive business and user-centered processes through organisations.
She’s led customer transformation initiatives which cultivated an understanding of user experience with organisation leaders – encouraging them to continually adopt UX and Design Thinking practises. She firmly believes teams need to understand problems before jumping into solution mode. Goals, metrics, and questions for any project need to be clearly mapped out to ensure a shared vision.