Steve Portigal helps companies to think and act strategically when innovating with user insights.

He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights, and new, Doorbells, Danger, and Dead Batteries: User Research War Stories.

He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations (including Citrix, Airbnb, eBay and Pinterest).

He makes his home in a small coastal town near San Francisco, with his wife Anne and their dog Buster.

Posted by Gerry Scullion

Founder of This is HCD and host of Bringing Design Closer. Director of Humana Design a human-centered service design practice in Dublin, Ireland. Fellow of RSA.