10. Gerry Gaffney (Live from FutureYou Sydney) ‘How forms reveal the true nature of an organisation’
In this episode, we take the time to peel back the layers and look uncover the true meaning and objectives of forms. We discuss, where forms are going and what we can do as practitioners to ensure that the organisations...
We discuss the methods that the wider HCD team in Westpac use to help keep stakeholders engaged. Cyril explains the signs to look out for with engaged and disengaged stakeholders and how to work with them to build trust.
Photos from the live breakfast with Gerry Gaffney, November 2017 in FutureYou, Sydney. All photos by Martin Vivian Pearse.