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Kay Nadalin

Kay Nadalin

Service DesignDesign ResearchFacilitationDesign Leadership

Cambridge, Canada

I am a designer of services, experiences, conversations, and programs who has worked with large and grassroots organizations spanning government, corporate, and non-profit.

About

Throughout my career, I light up at experiences where I can apply my passions for purpose, people, and processes to guide teams in understanding needs, uncovering opportunities, and reimagining possibilities. I currently work as an independent consultant, teach with IDEO U, and manage an in-house service design team at a national youth-serving nonprofit in Canada. Before this, I led the design team at Code for Canada, a national nonprofit consultancy delivering digital transformation intiatives for government partners. Past client and organizations with whom I've worked: World YWCA, Veterans Affairs Canada, Transport Canada, ArtsBuild Ontario.

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