
Kay Nadalin
Service DesignDesign ResearchFacilitationDesign Leadership
Cambridge, Canada
I am a designer of services, experiences, conversations, and programs who has worked with large and grassroots organizations spanning government, corporate, and non-profit.
About
Throughout my career, I light up at experiences where I can apply my passions for purpose, people, and processes to guide teams in understanding needs, uncovering opportunities, and reimagining possibilities.
I currently work as an independent consultant, teach with IDEO U, and manage an in-house service design team at a national youth-serving nonprofit in Canada. Before this, I led the design team at Code for Canada, a national nonprofit consultancy delivering digital transformation intiatives for government partners.
Past client and organizations with whom I've worked: World YWCA, Veterans Affairs Canada, Transport Canada, ArtsBuild Ontario.
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