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Empower your Design & Innovation team with world class training.

Looking to build your team's capability in service design, research, or human-centred design?

We offer practical, hands-on training tailored to your organisation's needs. Led by Gerry Scullion, our founder and a globally recognised design leader, our sessions are designed to be engaging, impactful, and immediately applicable.

Make an enquiry below to explore how we can support your team.

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What our clients say

We create extremely personal and unique training experiences that always deliver highly engaged and fun learning atmospheres for all.

Organising the Service Design training with Gerry Scullion through This is HCD was one of the best decisions I've made for our team's development. From the very beginning, Gerry was highly collaborative and attentive to our specific goals. The training itself was incredibly well-structured, blending theory with practical, hands-on exercises that truly resonated with the team.

Sarah Dennis

Senior Design Manager, Verizon Connect

Gerry has made us a better, more cohesive team. In our recent online and in-person Change maker training series with Gerry and This is HCD, Gerry gave the AIB UX design team the skills and confidence to facilitate and coordinate, to lead the conversation and to lead service design innovations.

Laurence Veale

Head of Design, Allied Irish Bank

Gerry delivered a top quality event for the IRDG Innovation Skillnet on the topic of Mastering Service Design and Journey Mapping. Gerry's fun attitude, depth of knowledge & experience, interactive activities and responsiveness kept everyone so well engaged.

Bernadette McGahon

Director of Innovation Services, IRDG

We provided Gerry with an idea of the type of content we were interested in hearing, and he crafted a cohesive and engaging presentation for our audience, offering a wealth of knowledge and experience in emergent HCD practices.

Jerritt Smith

Medronic

Gerry delivered his visualisation for change makers program to our design and product strategy teams here at the Dock. The course provided everyone with new methods and Gerry's engaging facilitation approach encouraged peer-learning and collaboration across the team.

Connor Upton

Director of Innovation & Design, Accenture

We have had the pleasure of working with HCD for the past two years, and the experience has been nothing short of transformative for our Product Design team. Each year, the training has built upon the previous year's foundation, continuously evolving and enhancing our team's skills and knowledge.

Alan Conlan

Head of Design, Flutter

About our training

Simple, but always effective.

We train with personality & vitality

At the heart of our approach is the belief that training should be full of personality and vitality—not dry, not robotic, and never one-size-fits-all.

We create learning experiences that are lively, human, and deeply engaging, grounded in principles of equity and accessibility.

Every session is designed to accommodate diverse learning styles—whether visual, auditory, kinesthetic, or reflective—ensuring that everyone feels seen, heard, and supported. Our goal is to energise teams while building real capability that sticks.

We always do a pre-assessment with our clients and a post-training assessment to ensure we have made a positive impact.

Start the conversation off

Let's have a coffee

Book a free 15-minute call with Gerry Scullion, founder of The Human Centered Design Network, to explore tailored training options for your design team in service design, research, and human-centred practice.

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