‘The intersect of Service and UX design’ with Eduardo Kranz, Design Director at Fjord
Service Design is becoming progressively popular and applied to different sectors and challenges to create future visions and experiences that holistically deliver to the needs of customers and citizens.
‘Companies Are Designed not To Value Design’ with Kirsten Mann, VP of Product and Design at Aconex
The value of design is difficult to define. Design is hard to isolate as a function and the design function operates differently by industry.
Elizabeth Pek
Elizabeth is a strategic design leader who has been involved in developing market-leading products for over 21 years
Andy Polaine
Andy Polaine is the APAC Regional Design Director and APAC Evolution Lead global design and innovation consultancy Fjord.
‘Diversity at Work’ with Anthony Quinn, Emma Jones and Michelle Starr
Diversity has been a hot topic for a long time and much has been said and done to create awareness of the problems that exist.
‘Engaging stakeholders in large organisations’ with Cyril Secourgeon
Cyril will be discussing how to get stakeholder buy-in, collaborate effectively with them and keep them fully engaged throughout a project.
Emma Jones
Emma Jones is a talent leader with over 20 years experience in a wide cross-section of people, culture and talent disciplines. She has worked in businesses from boot-strapped tech' start-ups to global corporates, across the UK, US and Australia.
Michelle Starr
Michelle is an independent consultant who has over 17 years’ experience assisting businesses with their strategic and operational change needs, using a practical change management approach gleaned from a project/program management background.
This is HCD welcomes Adrienne Tan as new podcast host
We are so delighted to welcome Adrienne to the podcast as a host and are really excited about the conversations that will be captured moving forward. I believe the different conversational perspectives of Design looking into Product and vice versa,...
Barbara Spanton
Barb is UX Lead at Shopify, in Ottawa Canada, where she’s trying to make the path to entrepreneurship a little bit better.
Tarra Van Amerongen
Tarra is an innovation leader, focused on the intersection between strategy, design and technology.
Jennifer Phillippe
[GM of Service Design, Telstra] Jenni drives Service Design at Telstra working together with customers and cross-functional teams to create outstanding experiences and transform the way we do business.
Anthony Quinn
Anthony Quinn, Principal, Dynamic4 Like you, Anthony Quinn, wants a world that's more connected, knowledgeable, sustainable and equitable.
Adrienne Tan
Adrienne has been championing Product Management in Australia since 2004 having founded Brainmates, a business dedicated to improving Product Management capability in organisations.
Kirsten Mann
[GM Global Design and Experience, Aconex] Kirsten helps organisations become customer and user focused, creating product and service experiences which meet real needs.
Cyril Secourgeon
Cyril is Principal HCD Designer for Westpac with over 10 years experience garnered in Sydney and Paris, and currently, manages the HCD Discovery team at Westpac.
Eduardo Kranz
[Design Director at Fjord] Eduardo is a service designer uses his diverse career experience to drive projects and lead FJORD’s Canberra studio, which focuses mostly on the federal government.
Megan Dell
[Head of UX at 99Designs] Megan began working in the field of user experience back in the day when nobody cared about the internet. It was a great time, being able to get away with some really experimental things compared...
Fiona Chan
Fiona is a senior front-end developer turned technical recruiter at Lookahead Search. She worked in software teams as a front end developer for many years at companies such as Fairfax Media, Bigcommerce, Westfield and Learnosity. She really enjoyed collaborating with...
Eddie Gallagher
Eddie is an Experience and Design Practice Lead. For over a decade he has led teams at the confluence of strategy, interaction and brand narrative; building award winning digital products across multiple geographies, design disciplines and industry verticals.