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‘The intersect of Service and UX design’ with Eduardo Kranz, Design Director at Fjord

Service Design is becoming progressively popular and applied to different sectors and challenges to create future visions and experiences that holistically deliver to the needs of customers and citizens.

/ October 13, 2017
Value of Design

‘Companies Are Designed not To Value Design’ with Kirsten Mann, VP of Product and Design at Aconex

The value of design is difficult to define. Design is hard to isolate as a function and the design function operates differently by industry.

/ October 4, 2017

Elizabeth Pek

Elizabeth is a strategic design leader who has been involved in developing market-leading products for over 21 years

/ October 4, 2017
Andy Polaine

Andy Polaine

Andy Polaine is the APAC Regional Design Director and APAC Evolution Lead global design and innovation consultancy Fjord.

/ September 29, 2017

‘Diversity at Work’ with Anthony Quinn, Emma Jones and Michelle Starr

Diversity has been a hot topic for a long time and much has been said and done to create awareness of the problems that exist.

/ September 27, 2017

‘Engaging stakeholders in large organisations’ with Cyril Secourgeon

Cyril will be discussing how to get stakeholder buy-in, collaborate effectively with them and keep them fully engaged throughout a project.

/ September 24, 2017
Emma Jones

Emma Jones

Emma Jones is a talent leader with over 20 years experience in a wide cross-section of people, culture and talent disciplines. She has worked in businesses from boot-strapped tech' start-ups to global corporates, across the UK, US and Australia.

/ September 15, 2017

Michelle Starr

Michelle is an independent consultant who has over 17 years’ experience assisting businesses with their strategic and operational change needs, using a practical change management approach gleaned from a project/program management background.

/ September 15, 2017
Adrienne Tan

This is HCD welcomes Adrienne Tan as new podcast host

We are so delighted to welcome Adrienne to the podcast as a host and are really excited about the conversations that will be captured moving forward. I believe the different conversational perspectives of Design looking into Product and vice versa,...

/ August 23, 2017

Barbara Spanton

Barb is UX Lead at Shopify, in Ottawa Canada, where she’s trying to make the path to entrepreneurship a little bit better.

/ August 16, 2017

Tarra Van Amerongen

Tarra is an innovation leader, focused on the intersection between strategy, design and technology.

/ August 13, 2017

Jennifer Phillippe

[GM of Service Design, Telstra] Jenni drives Service Design at Telstra working together with customers and cross-functional teams to create outstanding experiences and transform the way we do business.

/ April 30, 2017

Anthony Quinn

Anthony Quinn, Principal, Dynamic4 Like you, Anthony Quinn, wants a world that's more connected, knowledgeable, sustainable and equitable.

/ April 27, 2017

Adrienne Tan

Adrienne has been championing Product Management in Australia since 2004 having founded Brainmates, a business dedicated to improving Product Management capability in organisations.

/ April 27, 2017

Kirsten Mann

[GM Global Design and Experience, Aconex] Kirsten helps organisations become customer and user focused, creating product and service experiences which meet real needs.

/ April 20, 2017

Cyril Secourgeon

Cyril is Principal HCD Designer for Westpac with over 10 years experience garnered in Sydney and Paris, and currently, manages the HCD Discovery team at Westpac.

/ March 27, 2017
Eduardo Kranz

Eduardo Kranz

[Design Director at Fjord] Eduardo is a service designer uses his diverse career experience to drive projects and lead FJORD’s Canberra studio, which focuses mostly on the federal government.

/ March 10, 2017

Megan Dell

[Head of UX at 99Designs] Megan began working in the field of user experience back in the day when nobody cared about the internet. It was a great time, being able to get away with some really experimental things compared...

/ March 8, 2017

Fiona Chan

Fiona is a senior front-end developer turned technical recruiter at Lookahead Search. She worked in software teams as a front end developer for many years at companies such as Fairfax Media, Bigcommerce, Westfield and Learnosity. She really enjoyed collaborating with...

/ February 10, 2017

Eddie Gallagher

Eddie is an Experience and Design Practice Lead. For over a decade he has led teams at the confluence of strategy, interaction and brand narrative; building award winning digital products across multiple geographies, design disciplines and industry verticals.

/ February 8, 2017