Erika Hall ‘Speed: the most important factor in the customer / user experience’
In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it?
Global Jams – Jamming remotely at #GSJam 2020 featuring the Dubai Jam team
The Global Jams are the world’s biggest service design thinking and doing events. In the Global Jams Podcast we share the latest perspectives on running successful Jams, sprints and hacks.
Karen Peeters ‘Discovering digital reliability and quality: the Toyota story’
What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that we are doing a quality job?
Olive Minor ‘Covid-19 What the anthropologist sees’
Olive lives in Seattle, and previously worked for Oxfam in West Africa, where she used her anthropological expertise amongst many things to understand how culture shaped attitudes to Ebola.
Shanti Mathew ‘Partnering to build better lives’
In this episode, I speak with Shanti Mathew, Deputy Director of Public Policy Lab, a nonprofit innovation lab based in New York. Shanti's mission is to use collective power to build better lives through government.
The Big Remote – Katie Long
Katie Long, Design Connector at Fjord, describes what it was like to have COVID-19 while far away from home, "jellyfish brain", and how she and her flatmates entertained themselves during quarantine.
Rita Denny ‘Reflections on changes in ethnographic praxis’
Take a break from video chat and listen in on my conversation with Rita Denny! We chat about how EPIC is pivoting for their conference this year in light of COVID-related restrictions, as well as changes in ethnographic praxis overall....
Chris Gray ‘Dealing with PTSD as a result of working as a social media content moderator’
In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that looks like on...
Jeff Sussna ‘Services as a chain of promises’
In this episode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services...
Rebekah Murphy ‘My journey from Scrum Master to UX Designer’
Today on the show we have Rebekah Murphy a UX Designer based in Sydney, Australia. I met Rebekah early last year and met a few times in a mentorship capacity.
Eric Meyer ‘Overcoming complexity’s invisible force’
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. Eric Meyer is a passionate advocate of designing for humanity, of leaving no one behind when you create your design,...
The Big Remote with ‘Jakob Schneider’
In this episode, Gerry Scullion speaks with Jakob Schneider from Köln, Germany. Jakob is Creative Director at KD-1 and Co-Founder of More than Metrics in Austria. We chat about how Jakob's design agency is handling the pandemic, how it's changing...
The Big Remote – John Thackara
In this episode, Gerry Scullion speaks with the wonderful, John Thackara. In this episode, they speak about eating soil, discussing its connectedness to everything, composting and worm zoos and also how the pandemic has affected John and his work now...
Meg Pagani ‘Recipes for social impact’
This podcast is recorded in Australia on the traditional lands of the Gadigal people of the Eora Nation.
The Big Remote – Adam Rotmil
In this episode, Andy Polaine chats to Adam Rotmil, Interaction Design Craft Lead at Fjord's Washington D.C. Studio, about bringing home the project Kanban, changes in work, life, cooking and salvaging an Erik Spiekermann limited edition print from the rain.
Dr. Daniel Beunza ‘Challenging ‘normality”
Hi, welcome to the Decoding Culture podcast on This is HCD. My name is John Curran and I'm your host. I'm a business anthropologist, executive coach and CEO of JC Associates, which is a consultancy that explores how culture shapes...