Join Gerry Scullion in a 100% video based course to learn about the theory and the craft of creating high-quality journey maps.

Learn about how to create a Stakeholder Map, that helps with clarification of roles and relationships, bring deeper understanding of needs and demonstrate the level of importance regarding the success/failure of a service.

Our 11-module course is made up of nearly 8-hours of video content, including design theory, practical examples of user experience, why businesses love UX, design research, prototyping, over the shoulder examples on how to use certain methods, and prototype validation.

Join Gerry Scullion to learn about the theory and the craft of creating high-quality service blueprints.