Courses

Learning new skills doesn't have to mean taking time off work.

Introduction to Human-Centered Service Design using Journey Mapping
Video Course
Introduction to Human-Centered Service Design using Journey Mapping
€199
This course will cover the fundamentals of human-centered service design whilst leaning into Journey Mapping.
Gerry Scullion
TRAINER
Gerry Scullion
Journey Mapping Fundamentals
Video Course
Journey Mapping Fundamentals
€149
Join Gerry Scullion in a 100% video based course to learn about the theory and the craft of creating high-quality journey maps.
Gerry Scullion
TRAINER
Gerry Scullion
Stakeholder Mapping Essentials
Video Course
Stakeholder Mapping Essentials
€29
Learn about how to create a Stakeholder Map, that helps with clarification of roles and relationships, bring deeper understanding of needs and demonstrate the level of importance regarding the success/failure of a service.
Gerry Scullion
TRAINER
Gerry Scullion
Service Blueprint Essentials
Video Course
Service Blueprint Essentials
€149
Join Gerry Scullion to learn about the theory and the craft of creating high-quality service blueprints.
Gerry Scullion
TRAINER
Gerry Scullion