World Wide Waste with Gerry McGovern

Erika Hall ‘Speed: the most important factor in the customer / user experience’

John Carter
July 6, 2020
58
 MIN
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Erika Hall ‘Speed: the most important factor in the customer / user experience’

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Episode Transcript

John Carter
Tech Vlogger & YouTuber

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This episode was brought to you by This is Doing – Design & Innovation Online Learning

In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we’ve ruined web design, and if we have, what do we do about it?

About Erika

Erika Hall is the co-founder of Mule Design and the author of two books, Just Enough Research and Conversational Design. In her design consulting practice, she helps organizations ask deeper questions and work more collaboratively across disciplines. Her ongoing personal project is identifying new ways to visualize the ethical dimensions of design decisions.

Buy Gerry McGovern’s new book ‘World Wide Waste’

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