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Weekly Newsletter for Leaders of Human Centered Service Design

The Design Compass

Design Smarter. Lead Better.

Each week, you’ll get one actionable idea, one useful tool or framework, and one story from the frontline of service design – straight to your inbox.

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ABOUT THE NEWSLETTER

Why this newsletter exists

We want to connect you with the very best thought-leadership content weekly to help you grow as a Design Leader.

Topics we cover

Constantly defending the value of your role - instead of creating meaningful change for your team and customers?

  • Real case studies
  • Behind-the-scenes process
  • Human-centered tools
  • Human-centered templates
  • Weekly prompts to grow as a designer
  • No fluff. No hype. Just good design sense.

Example topics ready for you

We create no-fluff content. What that means, is we don't beat around the bush.

  • Why ‘selling’ service design is a good way to get ignored
  • 3 service design myths you’ve probably believed
  • 5 (hidden) benefits of service design you can’t ignore
  • What revolving doors reveal about your organisation
  • THIS lets you see what’s not working
  • Most training fails. Here’s what actually works.

Does that resonate with you?
If so, read on.

We have created a free 5-day email course for Design Leaders and Changemakers just like you.

The course outlines many of the common questions that I have been asked over the last 5-years where I have worked with design teams all over the world.

Day1

Your role

Why you're already a changemaker - regardless of your job title.

Day2

Building resilience

3 steps to building a resilient mindset - so you don't stumble at the first obstacle.

Day3

Stakeholder skills

Why understanding all your stakeholders is vital - and the simple 4-step mapping process to see them at a glance.

Day4

Build support

How to find your allies and build support - so you don't feel like you're spinning your wheels and no one else cares.

Day5

Push vs Pull

The secret to building the case for human-centered design - so decision-makers take notice and finally 'get it'.

take action now

Sign up now and get started

You will receive the first email within 3-minutes.

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About the author

I’m Gerry Scullion, a seasoned design leader, educator, and founder of Humana Design and The Human Centered Design Network.

Gerry has made us a better, more cohesive team."

With years of experience in service design, innovation coaching, and design training, I’ve helped over 3,000 future changemakers—designers, strategists, and leaders—break free from obstacles holding them back and make a real impact in their industries.

Whether through my consultancy, podcasts, or training, my mission is to empower people to design better systems, services, and experiences that truly matter.

  • Over 23-years professional design experience across a range of industries.
  • Founder of This is HCD, home to the Human Centered Design podcast with over 1.5 million downloads.
  • Owner of This is HCD Membership Community - a global space for design practitioners to learn and share a vision and understanding of the potential of design for people and the planet.Regular keynote speaker at Design events around the world.
  • Regular keynote speaker at Design events around the world.
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take action now

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You will receive the first email within 3-minutes.

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Thank you

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