Sada Naegelin

Design Strategist
Workshop Designer
Mexico

FACILITATE INSIGHT was founded by Sada Naegelin in 2016. Sada is bilingual (Spanish/English) and bicultural (Mexican-American) with nearly 20 years of experience in community engagement, relationship management, and human-centered design. She believes in the power of human-centered design, where the individuals we want to serve (think: employees, customers, community members) are centered in the creative problem solving process. Empathy, collaboration, and iteration are key to developing meaningful solutions.

Community EngagementFacilitate Insight leads community engagement projects for communities large and small, local and global to create meaningful, authentic, and community-centered solutions. FacilitationBy incorporating dynamic facilitation activities, tools, and resources, Facilitate Insight designs interactive workshops, meetings and learning sessions. Our creative style engages and inspires participation. Program DevelopmentWe are experienced program managers and understand what it takes to implement successful programs. We create and run programs that meet their objectives, use continuous improvement to create responsive programs, and leverage adult learning and human-centered design to create effective curriculum. Strategic Problem Solving Facilitate Insight leverages the skills and mindsets of human-centered design (HCD) and design thinking. We help teams understand and work through complex challenges, developing solutions that resonate with intended audiences.Leadership & Team Development Facilitate Insight works with leaders and teams to increase self and group awareness, fostering productive relationships, and nurturing collaboration. We help leaders and teams to do better work together.

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I work as freelance project manager for international organisations(EU, UN).As a result of my passion for Service Design, I’ve developed a parallel career in this field, to either run service design projects or enrich my practice as a project manager. The combination of both allows me to bridge the gap between strategy and implementation, leveraging my understanding of how organizations operate to ensure that innovative solutions are not only well-designed but also feasible and impactful in their implementation.

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Víctor M. González, Ph.D. is a leading voice in human-centered innovation in Latin America. As founder of Sperientia [studio+lab]® and Rhinosight®, he bridges academic research and business impact through applied UX, AI, and intentional design. With over 100 publications and collaborations with major companies, his work integrates behavioral science, digital transformation, and systemic design to reshape how experiences are modeled and measured.

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