Hosted by Gerry Scullion

Providing knowledge, skills and expertise for people looking to design a better future for all.

We produce the No. 1 HCD Podcast, offer world-class training and coaching for change-makers all over the world.

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Community members
1M+
Podcast downloads
12k+
Podcast subscribers
290+
Episodes
The human centered design CIRCLE

Join. Connect. Learn.

Join the private community for the Human Centered Design Network

Basic Membership

€3.99
/month

Join the online community and stay up to date with everything inside the community. Connect and message other designers just like you.

Access Members Area
Access Podcast discussions
Quarterly Campfires
Premium Podcast Subscription
Exclusive community discounts
Exclusive giveaways and discounts for international Design partner events
Sign up now

VIP - Journey Management

€9.99
/month

Led by Richard McMurray, this community launches on April 1 2024. This community is perfect for anyone looking to learn more about Journey Management, and also connect with other people who are implementing this in their organisations.

Everything on Basic Membership
Monthly Journey Management meetups
Dedicated community chat
Invited guest speakers
Maximum of 40 community members
Resources
Sign up now

Basic Membership

€39.99
/year

Save €8 by paying annually.

Join the online community and stay up to date with everything inside the community. Connect and message other designers just like you.

Access Members Area
Access Podcast discussions
Quarterly Campfires
Premium Podcast Subscription
Exclusive community discounts
Exclusive giveaways and discounts for international Design partner events
Get started

VIP - Journey Management

€99.99
/year

Save €20 by paying annually.

Led by Richard McMurray, this community launches on April 1 2024. This community is perfect for anyone looking to learn more about Journey Management, and also connect with other people who are implementing this in their organisations.

Everything on Basic Mambership
Monthly Journey Management meetups
Dedicated community chat
Invited guest speakers
Maximum of 40 community members
Resources
Get started

Our Sponsors & Partners

Latest Episodes

Our content is on Apple Podcasts, Google Podcasts, Spotify and all major providers.

All  Episodes

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"Navigating the World of Customer Journey Management, Operationalizing Maps, and Overcoming Challenges in Service Design"

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We catch up with Damian Kernahan in Sydney, Australia for an insight into his professional journey understanding customer experiences.

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Exploring the intersection of anti-branding, environmental impact, and the pursuit of lasting quality in the world of fashion with Jon Wallhouse, founder of Sutsu.

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Cleaner web design for a better environment

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Unlocking Organizational Innovation, Aligning Leaders, and Overcoming Biases in a Conversation with Design Strategist Munib Karavdic

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The wonderful Morgan Miller shares his journey at Stanford, where he transitioned from an arts program coordinator to leading a service design team.

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Our courses

We provide remote, flexible training options to help you grow your design and innovation capabilities. We also offer bespoke training programmes for teams and organisations on any of our courses.

All  Courses
Liminal Doorways for designers and Changemakers
Live Course
Liminal Doorways for designers and Changemakers
€29
This stimulating and relaxing introductory course will give you new techniques for connecting with your subconscious, a Guided Relaxation recording to keep, and a supporting handout.
Mike Parker
TRAINER
Mike Parker
Exploring the Value of Design Coaching
Video Course
Exploring the Value of Design Coaching
FREE
This course is designed to provide individuals and businesses with a comprehensive understanding of the benefits and impact of design coaching programs. Whether you are a designer seeking to enhance your skills or a business owner looking to leverage the power of design, this course...
Gerry Scullion
TRAINER
Gerry Scullion
Getting Started in Service Design
Video Course
Getting Started in Service Design
FREE
Looking to learn about what is involved in getting started in the world of Service Design? Look no further, a free video-based course to help introduce you to the world of service design.
Gerry Scullion
TRAINER
Gerry Scullion
Journey to Service Design Mastery
Video Course
Journey to Service Design Mastery
€199
This course will cover the fundamentals of human-centered service design whilst leaning into Journey Mapping.
Gerry Scullion
TRAINER
Gerry Scullion
Visualisation Methods for Change-Makers
Video Course
Visualisation Methods for Change-Makers
€399
Join Gerry Scullion in a 100% video based courses to learn about the theory and the craft of creating high-quality visualiastions.
Gerry Scullion
TRAINER
Gerry Scullion
Journey Mapping Fundamentals
Video Course
Journey Mapping Fundamentals
€199
Join Gerry Scullion in a 100% video based course to learn about the theory and the craft of creating high-quality journey maps.
Gerry Scullion
TRAINER
Gerry Scullion
Stakeholder Mapping Essentials
Video Course
Stakeholder Mapping Essentials
€29
Learn about how to create a Stakeholder Map, that helps with clarification of roles and relationships, bring deeper understanding of needs and demonstrate the level of importance regarding the success/failure of a service.
Gerry Scullion
TRAINER
Gerry Scullion
Introduction to User Experience
Video Course
Introduction to User Experience
€799
Our 11-module course is made up of nearly 8-hours of video content, including design theory, practical examples of user experience, why businesses love UX, design research, prototyping, over the shoulder examples on how to use certain methods, and prototype validation.
Gerry Scullion
TRAINER
Gerry Scullion
Service Blueprint Essentials
Video Course
Service Blueprint Essentials
€199
Join Gerry Scullion to learn about the theory and the craft of creating high-quality service blueprints.
Gerry Scullion
TRAINER
Gerry Scullion

About us

This is HCD was founded in Sydney, Australia in 2017 by Gerry Scullion but is now based out of Dublin, Ireland.

Our network produces content for people interested not only in design and innovation, but in the power of working together to make the world a better place. The world needs better designed physical and digital products, better-designed services, and better systems connecting all of these - fast.

Our intent is to help people design these new offerings and to help ensure that they meet the needs of the people using them.

Learn more
CEO & FOUNDER

Gerry Scullion

Educator, Keynote Speaker, Designer & Podcaster

Based in Dublin, Ireland. Service Designer, Educator, Design Researcher and Interaction Designer. Gerry is the Former CEO of This is Doing. He runs courses on service design, UX design, Design Research. He is also a Pluralsight Author too.