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Led by Gerry Scullion, this community meets monthly, and is a safe space for practitioners to connect and provide career support to each other.This option follows a Group Coaching type approch.
VIP - Journey Management
Save €20 by paying annually.
Led by Richard McMurray, this community launches on April 1 2024. This community is perfect for anyone looking to learn more about Journey Management, and also connect with other people who are implementing this in their organisations.
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Michelle Walter 'The evolution of design maturity within ANZ Bank'
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In this episode I speak with Michelle Walter, Head of Design Ops at ANZ bank in Australia.
Andy Farnell 'Perils of e-waste and benefits of being a digital vegan'
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Andy Farnell is a British computer scientist and author specialising in signals, systems and cybersecurity.
Natalia Alessi 'English as a second language & finding your way into a career in Design.'
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In this episode, I talk to Natalia Alessi, a design lead at the University of Melbourne. Natalia reached out to us to help with some user research after this years Doing Design Festival.
Laura Yarrow 'Agitating organisations forward'
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In this episode we chat about design agitation and enabling change within organisations. Laura recently shared a fantastic thread on twitter about many of the common designer statements that we probably all have heard a thousand times “no one is listening to me”.
Emma Blomkamp 'The Evolution of Co-Design'
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Today on the show we have Emma Blomkamp - a facilitator researcher and strategic designer based in Melbourne and leader within the co-design space. In this episode we speak about Emma’s past and how they go into Co-Design and Design generally.
Hannah Smith 'The hidden weight of code'
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Hannah is a freelance WordPress developer from Bristol with a background in Computer Science.
Sasja Nieukerk-Chomos 'Organisational Toxicity - Understanding and navigating trauma-inducing workplaces'
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Today on the show we have Sasja Nieukerk-Chomos - President of Dynamic Achievement based in Canada. I recently stumbled on Sasja profile on LinkedIn after reading a remarkable post about her father, Nick. In this episode we hear more about Nick’s story and the impact it had on Sasja’s life.
Brigette Metzler 'Research Ops: What it is, and why it's so important'
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Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.
Lola Oyelayo-Pearson 'Understanding Money & Shaping experiences to empower entrepreneurs at Shopify'
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In this episode, I speak with Lola Oyelayo-Pearson from Shopify, and Lolo is a director of UX in the money space. We chat about what that actually means. We speak about the mission at Shopify to remain truly independent whilst supporting enterprise worship globally by making it easier to sell online and creating a support network for those merchants.
The Science of Less with Leidy Klotz
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Today I’m joined by Leidy Klotz, an engineer, behavioural scientist and author of the book Subtract: The Untapped Science of Less. We talk about subtraction as a critical capability for designers and design leaders, why we overlook subtractive change and about the importance of working in the open.
Markus Edgar Hormess 'Prototyping : Why you should burn requirements documents'
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In this episode I speak with one of my colleagues at This is Doing, Markus Edgar Hormess. Markus’s name is one that many within the service design world will no doubt be familiar with, but nevertheless let me tell you a little bit about my guest today.
Sharon Richardson 'Blind belief in data and technology as bad as blind belief in belief.'
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Is technology a good thing? That was my first question I asked Dr Sharon Richardson, who is a senior scientist and lecturer in geocomputation at the University of Zurich.
Renee Albrecht-Mallinger 'Teaching as design for learning'
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Today on the show we have Renee Abrecht Mallinger - a Lead Design Researcher at one of my favourite design studios Global Good Studio of Chicago. We chat about the intersectionality of Renees’ previous career as a middle school and high school teacher and now as Design Researcher, primarily focussed on governmental and societal work. What pieces has Renee felt set them up for success whilst working in complexity on a day to day basis.
Joe Macleod 'Peering through the Past, Present and Future lens of End Experiences'
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You are in for a treat today folks - I caught up with the one and only, Joe Macleod - an all round great thinker and leader in the space of designing end experiences. Based in Stockholm now, Joe’s just released his second book titled ‘Endineering’ which focusses on the HOW to design these incredibly important experiences for both businesses and the planet.
Pushing Practice 3: Systems conscious design
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In this podcast we hear from Luke Craven and Elise Motalli about what it means to be a systems-conscious designer, where we can turn to for more expansive language about the worlds we want.
Katie Singer 'The invisible, immaterial Internet is not what it seems'
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Some people live their ideas. Katie Singer is one of them.
Global Voices 'UK Launch Event, Melbourne Event and more!'
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It’s beginning to feel and look a lot like Christmas, and possibly sound like it - as you’ll probably hear I’ve got a cold - like most of Europe we are all working our way through this whole pandemic - but we are all looking forward to Christmas in my household.
Rachael Dietkus, Morgan Cataldo and Tad Hirsch - 'Practicing without a license'
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I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real.
Moodi Mahmoudi 'The rise of the service economy and rethinking how we approach service discovery"
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In this episode I speak with Moodi Mahmoudi of Next, a business centred around helping organisations create frameworks for design and innovation within their businesses - we speak about the automation of the role of Designer and what this looks like - and I challenge Moodi about the risks associated with this. Is this something we strive for?
Why we are leaving Meetup.com and upcoming This is HCD Ireland event with Gerry McGovern & Ulla Devitt
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Hey folks and welcome to another episode of Global Voices the podcast dedicated to the wonderful chapters of This is HCD around the world.
Sloan Leo - what community?
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On today's podcast I’m joined by the exceptional Sloan Leo.
New chapters in Canberra & Dubai plus Luke Craven event overview
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For long time listeners of the show, you will be aware that This is HCD started as a podcast and after a year started to connect with as many change makers as possible who wanted to utilise the platform to connect, share and build local communities of HCD practitioners.For long time listeners of the show, you will be aware that This is HCD started as a podcast and after a year started to connect with as many change makers as possible who wanted to utilise the platform to connect, share and build local communities of HCD practitioners.
Introducing Global Voices Podcast - Our new Global HCD Community Podcast
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For long time listeners of the show, you will be aware that This is HCD started as a podcast and after a year started to connect with as many change makers as possible who wanted to utilise the platform to connect, share and build local communities of HCD practitioners.
Pushing Practice with Kelly Ann McKercher / Episode 2
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In this podcast we hear from Ruby Quail and Hailey Cooperrider about gender diversity, what designers can learn from games and why we should slow down in our design work (a recurring theme across this series).
George Aye 'Understanding Power and it's role within Human Centered Design'
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In this episode I speak with the brilliant, George Aye - Co-Founder of Great Good Studio in Chicago
Pushing Practice with Kelly Ann McKercher / Episode 1
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I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real.
Anneli Ohvril 'Let’s talk about digital hygiene'
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If someone looked inside your computer or your Cloud account would they find a tidy, clean, well-maintained place? Or would they find a messy, chaotic dump. Imagine if old, waste content smelled. How smelly would your computer be?
Randal Plunkett 'Lord Dunsany and the Rewilding of his 1700 acre estate'
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In this episode we welcome Randal Plunkett who is also Lord Dunsany of Dunsany land in Meath, an area 50 miles north west of Dublin City in Ireland.
Eva Penzeymoog 'How Design without consideration, can and will impact the safety for all'
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In this episode we welcome Eva Penzeymoog back onto the show. For long time listeners you might remember Eva’s episode in July 2019 about Designing Against Domestic Violence. Since then, Eva’s been buy working through the pandemic, and complete her first book ‘Design for Safety’ on A Book Apart.
Iria Lopez 'Designing for loneliness'
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Today on the show we have the wonderful Iria Lopez, a UK based service designer. I recently stumbled upon Iria’s work on LinkedIn where she was running a workshop. What struck me was the theme - Designing for loneliness.
Sindhu Bhat 'Breaking into a career in Service Design'
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Hello and welcome to another episode of Getting Started in Design, I am your host Gerry Scullion, service designer and educator and founder of This is HCD Network and CEO of This is Doing.
Judah Armani 'Dangerously positive learning'
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The badass of 'Inhouse Records' - the first recording studio from inside prison.
Tomer Sharon 'In pursuit of Happiness (and other Metrics)'
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Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.
Georgie Smallwood 'Pioneer products- it’s all about the journey'
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In this episode I speak with Georgie Smallwood, CPO at Tier Mobility in Germany (moped, scooters). We chat about the mission and purpose behind Tier and how it works with local councils to offer e-mobility to citizens across Europe. We chat about the service model that sits behind the business, and go deep into details of battery disposal, sustainability, energy usage etc.
Virginie Guerin 'Digital hygiene: a recipe for cleaning up your digital life'
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Hear about the many digital sustainability initiatives that are happening in France from Virginie Guerin, an urban planner, who is co-founder of World CleanUp Day France.
Belina Raffy 'Disarming complexity with humour & improvisation'
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Ad: Learn how to 'Design Services' with a world-class service design team! 12 week - Part time - Project based training. Starts September 2021.https://www.thisisdoing.com/designing-services-3-month-part-time-service-design-courseHello and welcome to another episode of Bringing Design Closer!My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space. Today on the show we have Belina Raffy, an incredible facilitator and founder of Sustainable Stand Up a brilliant organisation...
Noel Hatch 'Local government and enabling neighbourhoods'
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Welcome to another episode of Moments of Change.
Rachael Dietkus 'Exploring what it means to be trauma-informed in design'
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Hey folks, welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling sometimes complex societal issues. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space.
Kelly Ann McKercher 'Designing with, Designing for and Designing at'
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In this episode I speak with the brilliant, the lovely, Kelly Ann McKercher - author of Beyond Sticky Notes and a wonderful designer to boot.
Christof Zürn 'The Power of Music Thinking'
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We chat the interrelationship between Design and Music and what Design can learn from thinking like a musician. As an 'ex' musician and songwriter myself, I see the world of Design very much within the same family as music.
Tom Greenwood 'Is digital the great accelerator of the climate crisis?'
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The Website Carbon Calculator is a real go to tool for me when I want to find out how much CO2 a particular web page is creating.
Shane Waring 'Exploring the rapid service experimentation model within local Councils'
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Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for people within the Design and change-making space.
Rachel Liu 'How to be Inclusive Pioneers'
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In this conversation, Vimla and Rachel talk about multi-culturalism, how to have difficult conversations and how to build more inclusive workplace cultures.
Lar Veale 'Embedding Jobs to be Done into banking'
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Today on the show we have Lar Veale, Lead UX Designer for Business Banking in AIB - one of Ireland’s biggest banks.
Annie Mbako 'What is Inclusive Process Design'
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In this episode, Vimla is speaking to Annie Mbako a fairly newcomer to the design and tech space...
Sarah Winters 'How COVID-19 drove panic publishing'
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When COVID-19 hit, many governments reverted to a panic publishing approach, getting as much content up on their websites as quickly as possible. Structure, organization, testing, it all got shoved aside in the rush to publish. Sarah explains how this sort of panic publishing culture can be avoided in the future because panicking serves nobody.
Jo Szczepanska 'Bringing Co-Design Closer to organisations'
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Today on the show, we have Jo Szczepanska - an incredible designer based in Australia. In this episode, we spoke at length around co-design and how to go about introducing it within organisations. We spoke about Jo’s experience working in this space and spoke about a fascinating project that Jo did called Refugee Realities - aimed to educated school children and the wider Australian public about life as a refugee.
Zaire Allen 'Changing the face of design'
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Hello and welcome to another episode of Culture Cast, with Vimla Appadoo! I am the co-founder of Honey Badger.
Ana Kyra Beks 'Good Design relies on great facilitation'
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Today on the show we have Ana Kyra Beks, a Slovenian service design and facilitator based in Germany. In this episode, we speak about Ana's studies at Laurea University in Finland, and her interest in neural psychology and how this transfers to the structuring of online learning, something that many of us are doing on a day to day basis.
Liam Nugent '99.9% of what you do is rubbish'
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When Liam Nugent closed down his digital agency he accounted for all the digital stuff they had created. Each employee was generating about 100 gigabytes of data a year. When they cleaned up all this data so as to give a quality hand-off to their clients, they found that 99.9% of the 8 terabytes of data they had created was useless.
About us
This is HCD was founded in Sydney, Australia in 2017 by Gerry Scullion but is now based out of Dublin, Ireland.
Our network produces content for people interested not only in design and innovation, but in the power of working together to make the world a better place. The world needs better designed physical and digital products, better-designed services, and better systems connecting all of these - fast.
Our intent is to help people design these new offerings and to help ensure that they meet the needs of the people using them.
Gerry Scullion
Based in Dublin, Ireland. Service Designer, Educator, Design Researcher and Interaction Designer. Gerry is the Former CEO of This is Doing. He runs courses on service design, UX design, Design Research. He is also a Pluralsight Author too.
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