.png)
Latest
Completed Episodes
Derek Horn ‘Undesigned world’
Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Derek Horn, a designer at Beardwood&Co., a New York-based branding agency focused on design, strategy, and innovation.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Jack Wilkinson & Phil Balagtas ‘A Primer for Designing a Speculative Future’
Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Phil Balagtas and Jack Wilkinson from speculative futures, an international community focused on speculative and critical design, design fiction, futurism, and strategy and foresight.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Matiu Bush ‘Life, Death, and Using Design in Health and Aged Care’
Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and get ready for an exciting episode because today I’m speaking to Australian designer and nurse practitioner, Maitu Bush.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Liz Fosslien ‘No hard feelings: Emotions in Design’
Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Liz Fosslien, designer, illustrator, and co-author of the brilliant book: No Hard Feelings, The Secret Power of Embracing Emotion at Work.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Brendan Dawes ‘Working at the intersection of People, Objects & Technology.’
We’re at Pixel Pioneers in Belfast today. A conference that has been going for two years. It was a fantastic day.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Dr. John Curran ‘Two tribes go to war. Dealing with conflict as part of Design.’
Hello and welcome to the first episode of 2019. I hope you had a good break and a good holiday season.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Gerry McGovern ‘Top Tasks; A method for understanding peoples product and service requirements’
There’s some of you might know the Top Tasks methodology already and even if you do, I encourage you to listen as I break down the methods to better understand the mechanics and get Gerry’s insights into where it works well and also its origins and there’s so much wisdom in this episode, I just know you’ll enjoy it.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Hazel White & Mike Press ‘Making a difference through design’
Hazel White and Mike Press from OpenChange in Scotland join me on the show this week, and we dig a little deeper into what myself and Sarah Drummond covered about the changes in the Scottish design landscape and what trigged this. We speak more about a walkabout, service safari or observational masterclass that the guys gave at service design days in Barcelona, and what’s so good about these types of workshop activities.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Steve Portigal ‘Symbolic Lab Coats, ASMR and Coke-Fueled Lap Dances: More User Research War Stories’
Hello and welcome to another episode of This is HCD. I’m your host Chi Ryan, and in this episode, I’m speaking to researcher Steve Portigal. Steve is the Principal of Portigal Consulting and the author of two books: Interviewing Users: How to Uncover Compelling Insights, and Doorbells Danger and Dead Batteries: User Research War Stories.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
John Thackara ‘Designing for all of life, not just human life’
Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I’m a human centered design practitioner based in Dublin, Ireland, and this week I caught up with one of my design heroes, John Thackara whilst I was hosting the incredible Service Design Days conference in Barcelona recently.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Marc Stickdorn and Adam Lawrence ‘A Service Design 360’
Hello and welcome to another episode of this is HCD. I’m your host Chi Ryan and Aussie designer, living in working in New York City. In this episode, I’m catching up with Marc Stickdorn and Adam Lawrence, co-authors of the cult service design books. This is Service Design Thinking and more recently This is Service Design Doing.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Sarah Richards ‘Content Design. What is it? And why it’s so f#cking important in the delivery of a product and service’
Recently I caught up with Sarah Richards in London. Sarah’s a founder of Content Design in London, an organisation focused on delivering content design training courses as well as working with organisations to help build the content design function internally.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Gerry McGovern ‘The repositioning of trust in society’
Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I’m a human centred design practitioner based in Dublin, Ireland. In this episode, we caught up with Gerry McGovern, one of the most well known and loved customer experience advocates in the industry today.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Joey Zeledon ‘Touchy Feely: everyday things that inspire deeper empathy’
Welcome to another episode of ‘This is HCD’ coming direct to you from the city where dreams are made, New York City. I’m your host, Chirryl-Lee Ryan and in this episode I’m speaking to Joey Zeledon, an award winning designer with a background in product design, experience design and design strategy.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Adam Fivenson ‘Using a human-centered design approach to design foreign aid programs’
Hi and welcome to another episode of ‘This is HCD’ coming to you from Brooklyn, New York.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Faruk Avdi ‘What role can technology play in support of people suffering with mental health’
Up to 2 per cent of people or 460,000 adults in Australia experience, the symptoms of bipolar disorder and one of those symptoms is mania which can be experienced as euphoric by some but also highly distressing for others, leading at times to devastating consequences.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Jon Hicks ‘Understanding the differences between brand design and icon design’
Having worked with Jon many times over the years I can honestly say he’s one of the best in the world at what he does so was incredibly happy to have him on the show.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Andy Polaine & Simon McIntyre ‘Service Designing Education’ (Part 2)
In the first part, we spoke about the problems faced in education and spoke about some of the origins of these problems. This episode builds on that but goes deeper into the work that UNSW is undertaking about redesigning the university with a focus on enabling a culture that will better place their students for the future.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Chirryl-Lee Ryan ‘Does Design make things better?’
Chirryl-Lee Ryan and I were recently on a design-panel together, Designing for Social Impact for Academy XI in Sydney, and had a whale of a time. We caught up in Melbourne a few days later to extend that conversation, and go deeper into areas that we touched on at the Designing for Social Impact design panel.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Rachael Mullins ‘Bring out your inner UX writer’
Over the course of the last year or so, I’ve heard whispers in the UX community of a new role emerge called a UX Writer and instantly was drawn to it as I have identified the issues many times in my career of the solutions that a role like this can address.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Eduardo Kranz – ‘The intersect of Service Design and User Experience Design’
In this episode, we caught up with Eduardo Kranz who is a design director at Fjord Canberra. We discussed where the service design and UX professions intersect in respects to the skills and activities that are done on a day to day basis. We didn’t get into the definition of what service design is or isn’t or any of the other semi contentious issues around the two practices.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Gerry Gaffney (Live from FutureYou Sydney) ‘How forms reveal the true nature of an organisation’
In this episode, we take the time to peel back the layers and look uncover the true meaning and objectives of forms. We discuss, where forms are going and what we can do as practitioners to ensure that the organisations that we work for are delivering the best experiences for their customers.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Cyril Secourgeon ‘The secrets of successful stakeholder engagement in large organisations’
We discuss the methods that the wider HCD team in Westpac use to help keep stakeholders engaged. Cyril explains the signs to look out for with engaged and disengaged stakeholders and how to work with them to build trust.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Panel Discussion ‘Diversity at work: understanding & breaking through the barriers’
The topic today is all about diversity in the workplace. We’re going to be talking about all the different challenges and try and hack some of those and figure out why it still exists and where these challenges actually come from, and what the outcome is if we can actually manage to deal with them and make some positive change.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Tarra Van Amerongen – ‘Why your idea never gets built. The story of business designers as the unsung hero of service design.’
In this episode, we get down into the nooks and crannies about what a business designer does, how it complements service design and activities and much, much more. This is a really insightful conversation. I hope you enjoyed as much as we did being part of it.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Barbara Spanton – ‘Disposable design and our obsession with the redesign’
We caught up with the wonderful Barbara Spanton from Ottawa in Canada. Barbara is a UX Lead in Shopify and in this episode, we discuss the industry’s obsession with the redesign.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Megan Dell – ‘What does effective human centered design leadership look like?’
We get Megan’s perspective on what makes a good and bad leader and drill deeper into the organizational and cultural considerations that let the Human centered design methodology bloom.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
Anthony Quinn – ‘Dealing with career challenges, and increasing your influence as a designer in your organisation’
Anthony Quinn, Principal, Dynamic4, wants a world that’s more connected, knowledgeable, sustainable and equitable. At Dynamic4, he draws on over 25 years of hands-on experience to inspire, motivate and enable people to reach their potential to use design to that end.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pretium est ipsum dictum lectus mauris netus. Diam sed sit quisque facilisi luctus feugiat.
