Join Gerry Scullion to learn about the theory and the craft of creating high-quality service blueprints.
Learn the basics of service blueprinting
Join Gerry Scullion to learn about the theory and the craft of creating high-quality service blueprints.
Learn the basics of service blueprinting
You’ll receive emails about this course as well as related future courses. Opt out at any time.
Watch & learn on your own time
This is a full video-based course, so start immediately.
Beginner
No prior knowledge of service design or blueprinting is necessary to enrol in this course.
Follow along
60 minutes of video content. (30 minute theory + 30 minute demonstration)
Learn by Doing
You will be able to create a killer Service Blueprint from scratch, and be able to take it from lo-fidelty to high-fidelity.
Blueprinting is one of the most powerful tools in any innovators toolkit. When correctly presented and created, it provides a visual representation of the person using the product or service but also what needs to happen in the organisational ecosystem in order to enable this to happen.
In this course we reference heavily Journey Maps and the interrelationship with blueprints.
Module 1
Exploring Service Design and the role of Blueprints.
Module 2
Introducing Blueprints.
Module 3
Typology of a Blueprint.
Module 4
Kicking-off your Blueprint.
This course has been created for anyone interested in learning more about the blueprinting tool. We have had people from UX Design, UI Design, Product Design, Service Design, Business Analyst and Product Management complete this course.
Not at all. Gerry believes that this course is a perfect entry or refresher course for people looking to build a career in Service Design.
For the optimal experience, it's best you have access to a working computer so you can engage with the content.
Please get in touch with us at supporthisishcd.com - and we will be more than happy to help you!
This is a self-paced video course. You have 365-days to watch it as many times as you like.
Learn the basics of service blueprinting
You’ll receive emails about this course as well as related future courses. Opt out at any time.