Hosted by Gerry Scullion

We provide knowledge, skills and expertise to help enable a more equitable and just world.

We produce the No. 1 HCD Podcast with over 1-million downloads, curate a Private Community and offer world-class training and coaching for change-makers all over the world.

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1.1M+
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Membership pricing

Join the private community for the Human Centered Design Network

VIP - Journey Management

€9.99
/month

Led by Richard McMurray, this community launches on April 1 2024. This community is perfect for anyone looking to learn more about Journey Management, and also connect with other people who are implementing this in their organisations.

Monthly Journey Management meetups
Dedicated community chat
Invited guest speakers
Maximum of 40 community members
Resources
Sign up now

Basic Membership

€39.99
/year

Save €8 by paying annually.

Join the online community and stay up to date with everything inside the community. Connect and message other designers just like you.

Access Members Area
Access Podcast discussions
Quarterly Campfires
Premium Podcast Subscription
Exclusive community discounts
Exclusive giveaways and discounts for international Design partner events
Get started

VIP - Journey Management

€99.99
/year

Save €20 by paying annually.

Led by Richard McMurray, this community launches on April 1 2024. This community is perfect for anyone looking to learn more about Journey Management, and also connect with other people who are implementing this in their organisations.

Everything on Basic Mambership
Monthly Journey Management meetups
Dedicated community chat
Invited guest speakers
Maximum of 40 community members
Resources
Get started

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Latest Episodes

Our content is on Apple Podcasts, Google Podcasts, Spotify and all major providers.

All  Episodes

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"Navigating the World of Customer Journey Management, Operationalizing Maps, and Overcoming Challenges in Service Design"

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We catch up with Damian Kernahan in Sydney, Australia for an insight into his professional journey understanding customer experiences.

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Exploring the intersection of anti-branding, environmental impact, and the pursuit of lasting quality in the world of fashion with Jon Wallhouse, founder of Sutsu.

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Cleaner web design for a better environment

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Unlocking Organizational Innovation, Aligning Leaders, and Overcoming Biases in a Conversation with Design Strategist Munib Karavdic

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The wonderful Morgan Miller shares his journey at Stanford, where he transitioned from an arts program coordinator to leading a service design team.

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Jeff Gothelf's Insights on Selling UX, Navigating Lean Principles, and Decoding OKR Challenges

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In this episode, we welcome Professor Sonia Livingstone with Kruakae Pothong from the London School of Economics, also involved in Playful By Design.

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In this episode, we speak about the nuances between strategic design and service design.

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In this eye opening episode, we meet Catalina Bonavia, designer of a Health-Enhancing Toilet in Argentina which quite literally has changed people's lives.

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About us

This is HCD was founded in Sydney, Australia in 2017 by Gerry Scullion but is now based out of Dublin, Ireland.

Our network produces content for people interested not only in design and innovation, but in the power of working together to make the world a better place. The world needs better designed physical and digital products, better-designed services, and better systems connecting all of these - fast.

Our intent is to help people design these new offerings and to help ensure that they meet the needs of the people using them.

Learn more
CEO & FOUNDER

Gerry Scullion

Educator, Keynote Speaker, Designer & Podcaster

Based in Dublin, Ireland. Service Designer, Educator, Design Researcher and Interaction Designer. Gerry is the Former CEO of This is Doing. He runs courses on service design, UX design, Design Research. He is also a Pluralsight Author too.