Charlotte Fountaine ‘Service Designing a stigma-free and relevant mental health support to empower the LGBTQIA+ community to lead happier, healthier lives’

In this episode I caught up with Charlotte Fontaine, an incredible service designer in the UK.

We speak about Kalda, a service that has really opened my eyes through my own naivety and in exposure to the needs of people within the LGBTQIA+ community.

We chat about the nuances that persist for people from within the community to access therapy, and how Kalda offers a community led service that includes connecting people to therapists who can better relate to the needs from within the LGBTQIA+ community.

I was quite nervous speaking about this topic, and I bring this up in the conversation, why I was feeling this.

How I personally can continue on my learning journey to become more aware and become a much better ally to the community - hopefully my vulnerability can help others who may feel the same, build on this and have conversations to help grow and support the community better.

Links

Connect with Charlotte: https://www.linkedin.com/in/charlotte-fountaine/?originalSubdomain=uk