The Design Compass is my weekly newsletter where I share reflections, tools, and prompts to help you navigate the often messy, always human world of design.
Each issue offers practical insights drawn from decades of experience in service design, human-centred practice, and systems thinking—plus a healthy dose of curiosity, honesty, and lived experience.
Whether you’re deep in a transformation programme or simply looking to recalibrate your thinking, The Design Compass is your guide to designing with purpose and integrity.
You will receive the first email within 3-minutes.
Plus every new subscriber gets access to the Changemakers Roadmap, a free 5-day email course. This course is focussed on helping Business Leaders, Design Leaders and Practitioners embed human-centered service design approaches within their organisation.
Scroll down to learn more about this course.
Are you ready to lead a human-centered change within your workplace but unsure of where to start?
Constantly defending the value of your role - instead of creating meaningful change for your team and customers?
Fed up of losing top talent because they feel undervalued, frustrated and stressed?
Battling bureaucratic processes that take forever because every step requires 17 sign-offs - and nobody sees this as a problem?
We have created a free 5-day email course for Design Leaders and Changemakers just like you.
The course outlines many of the common questions that I have been asked over the last 5-years where I have worked with design teams all over the world.
Why you're already a changemaker - regardless of your job title.
3 steps to building a resilient mindset - so you don't stumble at the first obstacle.
Why understanding all your stakeholders is vital - and the simple 4-step mapping process to see them at a glance.
How to find your allies and build support - so you don't feel like you're spinning your wheels and no one else cares.
The secret to building the case for human-centered design - so decision-makers take notice and finally 'get it'.
You will receive the first email within 3-minutes.
Gerry has made us a better, more cohesive team."
With years of experience in service design, innovation coaching, and design training, I’ve helped over 3,000 future changemakers—designers, strategists, and leaders—break free from obstacles holding them back and make a real impact in their industries.
Whether through my consultancy, podcasts, or training, my mission is to empower people to design better systems, services, and experiences that truly matter.
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You will receive the first email within 3-minutes.