Conversations about the interconnectedness and complexities of Design at many levels.
In this episode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a “chain of promises.”
Senongo Akpem talks about how living in constantly shifting cultural and physical spaces has given him unique insight into the influence of culture on communication and creativity and forms the basis of his book, Cross-Cultural Design.
Douglas Ferguson talks about his book, Beyond the Prototype, which offers a six step plan for companies struggling with the shift from discovery to launch, especially in the post-sprint slump and his experience working directly with the Google Ventures Design Sprint coaches. Douglas also talks about the role of making and recording music in shaping his thought process. And math rock.
Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book, Good Services, How to Design Services that work and how we need to start with a definition of what a good service looks like before we obsess about methodologies.
Michael J Metts and Andy Welfle discuss their new book, Writing is Designing, and how important words are in making software human-centered and inclusive, requiring just as much thought as the visual design, branding and code.
Theresa Neil is the author of Mobile Design Pattern Gallery, published by O’Reily and co-author of Designing Web Interfaces, also by O’Reily in 2009. She’s the founder of Guidea, a 20-person UX design consultancy, serving lots of clients you would have heard of, such as Adobe, Bloomberg, eBay, Wholefoods, Johnson and Johnson, and PayPal. She was also named as one of the top designers in technology by Business Insider. In this episode she talks about the powerful combination of digital therapeutics and contemporary medicine to improve people’s lives.
Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine. I’m a designer, educator, and writer, and currently group director of Client Evolution at Fjord. The Power of Ten Podcast is about design operating at many levels, from thoughtful detail through to organisational transformation, as well as changes in society and the world. It pays homage to the famous Charles Eames, the powers of ten, which showed how each power of ten zoom level contains its own complexity, ecosystem, and details. They’re all interrelated.
In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy’s work with Fjord and also as co-author of Service Design – from Insights to implementation on Rosenfeld Media, a book that has become one of the defining service design books over the last number of years.
In this episode, we caught up with Andy Polaine who is Regional APAC Design Director for Fjord and also professor Simon McIntyre from UNSW to discuss the future of education and ask the mammoth question of, “Is education broken?”.