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Public Design, Power & the Future of Services — with Lucy Kimbell

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All the This is HCD episodes from all of our shows.

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The Human Centered Design Podcast with Gerry Scullion
December 16, 2025
31
 MIN

Public Design, Power & the Future of Services — with Lucy Kimbell

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The Human Centered Design Podcast with Gerry Scullion
December 16, 2025
8
 MIN

HCD News Roundup - AI Reshapes UX Careers plus Canva acquires Affinity and more

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The Human Centered Design Podcast with Gerry Scullion
December 16, 2025
19
 MIN

Marc Stickdorn on Journey Management, AI & Leading Change in Chaotic Times

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The Human Centered Design Podcast with Gerry Scullion
November 14, 2025
62
 MIN

Design Meets Democracy 🇺🇸 with Chelsea Mauldin

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The Human Centered Design Podcast with Gerry Scullion
November 7, 2025
56
 MIN

Everything is Everything: Imagination, Justice & Reimagining Government with Thea Snow

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The Human Centered Design Podcast with Gerry Scullion
November 3, 2025
21
 MIN

Designing Safely: Safeguarding + Trauma-Informed Practice with Ali Fawkes (Humanly)

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The Human Centered Design Podcast with Gerry Scullion
October 26, 2025
48
 MIN

What Dying Teaches Us About Living — Lessons from a Hospice Nurse & Designer (with Johanna Lundqvist)

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The Human Centered Design Podcast with Gerry Scullion
October 22, 2025
21
 MIN

Liminal Breaks with Mike Parker 'Riding the Storm – When the World Feels Like Too Much'

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The Human Centered Design Podcast with Gerry Scullion
October 14, 2025
58
 MIN

From Hustle to Flow – Steven Puri on Real Productivity

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Featured Episodes —

May 23, 2025
59
 MIN

Embracing Unprofessionalism: A Journey with Myriam Hadnes

May 15, 2025
54
 MIN

Unlocking the Power of Introversion in Leadership & Workplaces with Tim Yeo

June 1, 2021
38
 MIN

Kelly Ann McKercher 'Designing with, Designing for and Designing at'

November 9, 2020
31
 MIN

David Dylan Thomas 'Designing with/for Cognitive Bias'

August 17, 2017
32
 MIN

Megan Dell – ‘What does effective human centered design leadership look like?’

September 2, 2017
28
 MIN

Barbara Spanton – ‘Disposable design and our obsession with the redesign’

October 10, 2017
27
 MIN

Tarra Van Amerongen – ‘Why your idea never gets built. The story of business designers as the unsung hero of service design.’

February 27, 2018
37
 MIN

Chirryl-Lee Ryan ‘Does Design make things better?’

March 13, 2018
32
 MIN

Andy Polaine & Simon McIntyre ‘Service Designing Education’ (Part 2)

April 10, 2018
38
 MIN

Jon Hicks ‘Understanding the differences between brand design and icon design’

June 5, 2018
22
 MIN

Faruk Avdi ‘What role can technology play in support of people suffering with mental health’

July 3, 2018
42
 MIN

Adam Fivenson ‘Using a human-centered design approach to design foreign aid programs’

July 17, 2018
37
 MIN

Joey Zeledon ‘Touchy Feely: everyday things that inspire deeper empathy’

July 31, 2018
52
 MIN

Gerry McGovern ‘The repositioning of trust in society’

August 14, 2018
30
 MIN

Sarah Richards ‘Content Design. What is it? And why it’s so f#cking important in the delivery of a product and service’

September 25, 2018
46
 MIN

Marc Stickdorn and Adam Lawrence ‘A Service Design 360’

October 23, 2018
23
 MIN

John Thackara ‘Designing for all of life, not just human life’

November 6, 2018
47
 MIN

Steve Portigal ‘Symbolic Lab Coats, ASMR and Coke-Fueled Lap Dances: More User Research War Stories’

December 4, 2018
29
 MIN

Hazel White & Mike Press ‘Making a difference through design’

December 18, 2018
31
 MIN

Gerry McGovern ‘Top Tasks; A method for understanding peoples product and service requirements’

January 15, 2019
30
 MIN

Dr. John Curran ‘Two tribes go to war. Dealing with conflict as part of Design.’

January 29, 2019
27
 MIN

Brendan Dawes ‘Working at the intersection of People, Objects & Technology.’

February 12, 2019
43
 MIN

Liz Fosslien ‘No hard feelings: Emotions in Design’

February 26, 2019
36
 MIN

Matiu Bush ‘Life, Death, and Using Design in Health and Aged Care’

June 4, 2019
32
 MIN

Jack Wilkinson & Phil Balagtas ‘A Primer for Designing a Speculative Future’

July 16, 2019
24
 MIN

Derek Horn ‘Undesigned world’

April 10, 2020
51
 MIN

Jeremy Keith ‘We’ve ruined the Web. Here’s how we fix it.’

May 13, 2020
68
 MIN

Eric Meyer ‘Overcoming complexity’s invisible force’

June 17, 2020
17
 MIN

Karen Peeters ‘Discovering digital reliability and quality: the Toyota story’

July 6, 2020
58
 MIN

Erika Hall ‘Speed: the most important factor in the customer / user experience’

March 24, 2020
2
 MIN

Introducing The Big Remote

March 25, 2020
32
 MIN

The Big Remote – Dr John Curran

March 31, 2020
22
 MIN

The Big Remote – Matthew Voshell

April 4, 2020
40
 MIN

The Big Remote ‘Sophie Lovett’

April 27, 2020
24
 MIN

The Big Remote – Adam Rotmil

April 30, 2020
48
 MIN

The Big Remote – John Thackara

May 7, 2020
34
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The Big Remote with ‘Jakob Schneider’

June 1, 2020
23
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The Big Remote – Katie Long

July 14, 2020
23
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The Big Remote – Jeroen Spoelstra

August 20, 2019
20
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Talking Shop #001

October 1, 2019
32
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Talking Shop #002

December 3, 2019
23
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Talking Shop #003

December 20, 2019
54
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Talking Shop #004 – Christmas Special

February 10, 2020
15
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Talking Shop #005 – Our Conference is LIVE!

March 17, 2020
30
 MIN

Talking Shop #006 – Design Politics 2020 goes virtual

June 19, 2018
23
 MIN

Ivy Hornibrook ‘Moving From UX into Product Management’

March 14, 2019
28
 MIN

Nick Coster ‘Unpacking NPS’

May 14, 2019
22
 MIN

Jason Prowd ‘Unpacking product metrics’

July 3, 2019
27
 MIN

Phil Laufenberg ‘Unpicking Henry Ford’s ‘A faster horse’ quote’

October 4, 2019
31
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Ben Crothers ‘People not pixels’

March 7, 2020
34
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Rebecca Cooper & Mandy Rogers ‘Leading Women in Product’

November 20, 2018
19
 MIN

Andy Polaine ‘Mindful Service Design’

March 12, 2019
48
 MIN

Jeff Gothelf ‘The cannonball effect’

April 23, 2019
28
 MIN

Aaron Dignan ‘Brave New Work’

May 19, 2019
35
 MIN

Anne Galloway ‘Speculative Design and Glass Slaughterhouses’

June 19, 2019
52
 MIN

Leah Buley & Aarron Walter – ‘InVision’s Design Maturity Model’

July 23, 2019
43
 MIN

Gretchen Anderson – Mastering Collaboration

August 22, 2019
39
 MIN

Ariel Waldman ‘Hacking Science for Collaboration’

October 10, 2019
53
 MIN

Lisa Welchman ‘Managing Chaos’

November 5, 2019
55
 MIN

Joe Macleod ‘Designing Closure Experiences’

November 12, 2019
34
 MIN

Theresa Neil ‘Designing Digital Therapeutics’

December 18, 2019
44
 MIN

Ewan McIntosh ‘Creating the Space for Learning’

January 9, 2020
41
 MIN

Scott Smith ‘How to Future’

January 23, 2020
41
 MIN

Michael J. Metts & Andy Welfle – ‘Writing Is Designing’

February 25, 2020
37
 MIN

Lou Downe – ‘Good Services’

March 15, 2020
41
 MIN

Douglas Ferguson ‘Beyond the Prototype’

April 6, 2020
33
 MIN

Senongo Akpem ‘Cross-Cultural Design’

May 15, 2020
44
 MIN

Jeff Sussna ‘Services as a chain of promises’

July 8, 2020
49
 MIN

Tutti Taygerly ‘Design Leadership’

April 28, 2020
43
 MIN

Meg Pagani ‘Recipes for social impact’

June 10, 2020
35
 MIN

Shanti Mathew ‘Partnering to build better lives’

March 24, 2020
16
 MIN

Introducing ‘Global Jams Podcast’

June 22, 2020
37
 MIN

Global Jams – Jamming remotely at #GSJam 2020 featuring the Dubai Jam team

September 12, 2019
25
 MIN

Aiden McGale ‘Advice on landing your first design job’

October 21, 2019
24
 MIN

Zoë Murray ‘Moving careers into Design Research’

January 31, 2020
9
 MIN

Jon Colman ‘What Design Managers look for within graduate portfolios at Intercom’

May 14, 2020
28
 MIN

Rebekah Murphy ‘My journey from Scrum Master to UX Designer’

April 24, 2018
30
 MIN

Jay Hasbrouck ‘The power of ethnographic thinking in Design’

January 7, 2020
58
 MIN

Genevieve Bell ‘Anthropology, cybernetics, and establishing a new branch of engineering at ANU’

March 18, 2020
53
 MIN

Sam Ladner ‘Working with Cross-Functional Teams’

May 31, 2020
39
 MIN

Rita Denny ‘Reflections on changes in ethnographic praxis’

March 26, 2019
29
 MIN

Jo-Anne Bichard ‘What the Anthropologist sees: Public toilets as cultural spaces’

October 24, 2019
28
 MIN

Laetitia Mimoun ‘Inbetween states’

December 16, 2019
34
 MIN

Robert Morais ‘The Value of Business Anthropology’

March 11, 2020
41
 MIN

Stefan Stern ‘Finding ‘The Why’ in Leadership’

April 15, 2020
49
 MIN

Dr. Daniel Beunza ‘Challenging ‘normality”

June 11, 2020
39
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Olive Minor ‘Covid-19 What the anthropologist sees’

October 19, 2017
29
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Jennifer Philippe – ‘Building HCD at Scale’

March 26, 2018
31
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Greg Bernarda ‘Designing businesses for the new world’

May 8, 2018
49
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Marc Stickdorn ‘Embedding Service Design into Organisations’

May 22, 2018
26
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Victor Rodrigues ‘Building a Design capability inside Cochlear’

August 28, 2018
35
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Patrick Quattlebaum ‘Breaking down tribes to enable the orchestration of experiences’

September 11, 2018
32
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Sarah Drummond ‘Kicking-starting a design revolution’

October 9, 2018
41
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Frank Long ‘Designing a Design Culture to empower richer social outcomes’

April 2, 2019
29
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André Schaminée ‘Designing with and within public organisations’

April 9, 2019
29
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Aleth Gueguen ‘Looking at Design through a GDPR lens’

April 16, 2019
27
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Kate Dawson ‘Redesigning how we educate and communicate sexual education’

April 30, 2019
28
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Doug Powell ‘Building a global Design capability and mindset at IBM’

May 7, 2019
24
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Roman Pichler ‘Exploring product strategy success factors through a Design lens’

May 21, 2019
30
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Georgie Smallwood ‘N26 – Building the financial foundations of the future of neo-banking’

Featured Hosts—

We are so proud of our amazing hosts at This is HCD. All of us are practicing change-makers.

Interested in being a guest?

Gerry Scullion

CEO at This is Doing

Gerry is the Founder of This is HCD and is based in Ireland.

Melanie Rayment

Director at The Australian Centre for Social Innovation

Melanie is Host of Moments of Change, and based in Australia.

Adrienne Tan

CEO of Brainmates

Adrienne is host of ProdPod and based in Australia.

Jay Hasbrouck

Author of Ethnographic Thinking: From Method to Mindset

Jay is host of EthnoPod and based in the US.

Gerry McGovern

Author of World Wide Waste, and creator of Top Tasks method

Gerry is host of World Wide Waste the podcast, and is based in Ireland.