Ricardo Ramirez

Service Designer
Design Researcher
Canada
Portfolio

Ricardo is an innovative service designer and UX practitioner with over 10 years of experience driving digital transformation and innovation across diverse sectors, including for-profit, non-profit, and government organizations.

His passion lies in simplifying complexity and turning it into user-centered solutions that align with business goals. Ricardo thrives at the intersection of strategy, design, and storytelling, crafting compelling narratives that drive action and inspire collaboration among stakeholders. Throughout his career, he has excelled at understanding complex systems, uncovering user needs, and envisioning future states that deliver meaningful, measurable change. His expertise spans Service Design, Human-Centered Design, UX Research, and Strategic Design thinking. Leveraging these skills, he has successfully led multidisciplinary teams to create seamless, end-to-end experiences that prioritize user needs while balancing business and technical constraints.

Work

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