I have had several conversations recently (coaching and social connections) with people all over the world recently. What struck me is the underlying feeling that many of us are feeling. That feeling of being alone. Somewhat on the periphery within our organisations and work.
What we do as change-makers is extremely hard. It requires a type of resilience that I believe not many people possess, and as a result, many of us burn out or find it hard to disentangle our work and lives. One person recently told me that they felt that were having the same conversations with the same people for 12-months about trying to justify Research and Design.
That repetitive task of trying to sell (or justify) Design to our teammates or even the broader business is extremely demoralising for a practitioner that is possibly not used to it, or comes from a different mindset or agency of change. My take on this, unfortuntely, is that this is part of the role of a Designer. As frustrating as that seems, it's true. Many of us are faced with the reality of this is where Design is at within many organisations.
I've done this many times over the years and it can be extremely disheartening. Many of you reading may have been through this, where you feel it deep inside that the way we are working is not going to result in the best possible outcome for the person using the product or service.
Why go to all this effort for the outcome to be sub-standard?
This is hard to process and hard to deal with.
The problems that I am hearing from the community.
So here is my thinking based on connecting the dots between many calls, and many efforts to try and build a community with people (i.e the Slack Community).
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