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Join the private community for the Human Centered Design Network
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Join the online community and stay up to date with everything inside the community. Connect and message other designers just like you.
VIP - Changespace
Led by Gerry Scullion, this community meets monthly, and is a safe space for practitioners to connect and provide career support to each other.
This option follows a Group Coaching type approch.
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Led by Richard McMurray, this community launches on April 1 2024. This community is perfect for anyone looking to learn more about Journey Management, and also connect with other people who are implementing this in their organisations.
Basic Membership
Save €8 by paying annually.
Join the online community and stay up to date with everything inside the community. Connect and message other designers just like you.
VIP - Changespace
Save €39 by paying annually.
Led by Gerry Scullion, this community meets monthly, and is a safe space for practitioners to connect and provide career support to each other.This option follows a Group Coaching type approch.
VIP - Journey Management
Save €20 by paying annually.
Led by Richard McMurray, this community launches on April 1 2024. This community is perfect for anyone looking to learn more about Journey Management, and also connect with other people who are implementing this in their organisations.
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Latest Episodes
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All Episodes
Emily Hamilton ‘Designing Second Chances: Breaking the Cycle’
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‘Designing Second Chances: Breaking the Cycle’
Scott Jenson ‘Part 2 of 2: Open Source Design Movement: How Designers can help change the game’
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Part 2 of 2: Open Source Design Movement: How Designers can help change the game
Darjan Hil ‘The Art of Visualising Complexity’
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I connected with Darjan, and we had an amazing conversation. We explored the process that both he and his partner, Nicole follow when visualising complexity.
Steven Russell 'The Rise of the Autonomous Bus: A Look into the Future of Transit'
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In this episode I speak with Steven Russell, Innovation Manager at Stagecoach Bus one of the largest transport services in the UK.
Dee Seaver 'The Broken Promise of Design Academia: A Call to Action'
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In this episode I chat with Dee Seaver from Philips about the role of the Service Design function within organisations and the interconnectedness towards how academia prepares designers towards either agency or in-house practice. It may seem like a small nuance, but it’s a really interesting conversation to have and reflect.
Oliver Weidlich 'Creating Immersive Experiences with Spatial Computing'
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In this episode I caught up with Oliver Weidlich, of Contxtu.al Sydney, formerly known as Mobile Experience.
Perk Pomeyie 'How bauxite mining destroys nature and communities'
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Perk Pomeyie is a Ghanaian environmental activist from Accra, who is currently theNational Coordinator oftheGhana Youth Environmental Movement-a leadingyouth-ledenvironment and climate advocacy and campaign group in Ghana.Istarted by asking Perk to tell me more about how the youth movement works
Charlotte Fountaine ‘Service Designing a stigma-free and relevant mental health support to empower the LGBTQIA+ community to lead happier, healthier lives’
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In this episode I caught up with Charlotte Fontaine, an incredible service designer in the UK
Roya Azadi ‘Improving Access to Justice at the Supreme Court’
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In this episode I caught up with Roya Azadi, strategic director at Paper Giant, a design consultancy based in Melbourne, Australia
Bronwyn Van Der Merwe ‘Exploring and Scaling Design Culture internationally at Fjord and now Culture Amp’
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In this episode I caught up with Bronwyn Van Der Merwe, VP of Design at Culture Amp.
Kaustubh Thapa 'E - waste : Ultimate Producer Responsibility'
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Kaustubh is finishing his PhD at the Copernicus Institute of Sustainable Development at Utrecht University in the Netherlands.
Melis Senova ‘Exploring what we mean by Design Character’
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In this episode I speak with Melis Senova author of This Human and soon to be published book, Design Character.
Hinrich von Haaren ‘Diving deep into Content Transformation’
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In this episode I speak Hinrich von Haaren, Co-Founder of Content Design Academy at Content Design London and now author of Content Transformation
Ben Reason ‘The Velocities of Change with the Founder of Livework’
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In this episode I speak with Ben Reason, Founding Partner of Livework in the UK.
Andrew Francomb 'Diving deeper into the transitionary period between university and work and it’s direct impact on mental health'
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In this episode I chat with Andrew Francomb from the UK about their experience graduating from Lancaster University, and their experience of landing their first job.
John Foley 'Creating a business case to be hired'
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In this episode I chat with John Foley, a service designer based in London working with Livework Studio.
Emma Carpenter 'Exploring the craft of Service Design within South Africa'
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I caught up with Emma Carpenter, Head of Design Experience and previously Group Director Fjord Johannesburg, Associate Director at Accenture Song
Rohan Walsh 'Making and breaking into UX & Service Design'
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The Getting Started in Design podcasts are created for people looking to break into Design.
Making & Doing at home with Alexa Mitchell
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In this episode I chat with one of the most naturally gifted people I know, Alexa Mitchell.
Amy Hupe ‘Design System Evolution’
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I caught up with Amy Hupe, a content designer and design system consultant based in the UK.
Dr. Melvin Vopson 'The environmental weight of data'
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Dr Melvin Vopson is a truly fascinating character and deep thinker. A physicist, he is the proposer of the mass-energy-information equivalence principle, has identified a technological singularity called the Information Catastrophe and has discovered the second law of information dynamics.
Karel Vredenburg 'The evolution of Design at IBM plus the Future of Design education'
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I caught up with Karel Vredenburg, Karel is currently IBM Global Vice President, Client Insights and Research and responsible for leading the company’s global team of researchers and the insights they provide to product, services, and executive teams.
Sarah Kearns 'Life as a nurse in Ireland - A peek behind the curtain'
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In this episode you will hear the real life stories from Sarah of what life is and was life during the global pandemic, how hard these incredible people work. I wanted to shine a light on this area of society, where the work we do as system and service designers has an direct relationship often with life and death -
What role does education have in generating the next generation of problem solvers and lateral thinkers?
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What interested me most though these days, is what I learned in School, have nothing to do with what I studied in Uni, and what I studied in Uni, had nothing to do with what I do for a living. In fact, I think at this stage, I have had 3 or 4 careers and I have constantly iterated my way through life.
Christmas Special 2022 with special guest
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Any ideas who the special guest is?I will give you a clue. They are truly awesome - and one of my heroes in Design.
Jo Szczepanska 'Is it time to refresh, repair or retire your personas?'
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Jo sent me an article that they wrote a while ago about persona’s, and it was so good that I thought we should do an episode to dig into it a little deeper.
John Booth 'Data centers: Data theatre and the tsunami of frivolous data'
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John Booth is a well-known figure in EU data centre circles, primarily for his role as reviewer for the EU Code of Conduct for Data Centres and his work with the Certified Energy Efficiency Data Centre Award.
Royce Wong 'Scaling Design at Big Commerce & Building the future of asynchronous collaboration'
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I caught up Royce Wong, Co-Founder and CEO of InOrbit and Global Director - Product Design at BigCommerce.
Amy Bucher 'Applying behavioural science within the healthcare realm'
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I caught up with great friend of the podcast, Amy Bucher. Amy is author of Engaged on Rosenfeld Media and we chat about her role of CBO (chief behavioural officer) at Lirio.
Kelly O'Dowd 'They want you to have so many skills for an entry level job'
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We chat about what the experience was like leaving University, her search for jobs, and where they feel there’s opportunity for universities to better support students in that highly emotional stage of life - the transitional period between Uni and Working life.
Mansi Gupta 'Design for Women'
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I caught up Mansi Gupta, founder of Unconform. Mansi is a designer, researcher and is working to increase the dialogue regarding the intersection of women and design. She’s been exploring the short comings of Human Centered Design, and we chat openly about where and how she sees the problems.
Scott Jenson 'From Apple, Symbian to Google - Exploring the World of Free and Open Source Software (FOSS)'
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I caught up Scott Jenson recently - Scott refers to himself as a battle scarred veteran of the software industry.
John Collins 'The business of value-led content marketing at Intercom & beyond'
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I recently caught up for coffee with John Collins, also based in Dublin, and the former Director of Content for Intercom.
Marzia Aricò 'Service Measurement; Connecting (and measuring) the dots between zoom levels'
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In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some of the new work that Marzia and her colleagues at Livework have been working on to help move the dial forward for organisations in this space.
Felisha Araniti 'Let's talk about neurodiversity within Design'
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The episode you are about to hear is with Felisha Araniti, from SCAD University in Savannah. Felisha connected with me several years ago when we ran the first Doing Design Festival and recently published a visualisation that caught my attention. Titled ‘Neurodiversity’ within Human Centered Design Practice.
Rachel McConnell 'From Leading Content Design to Leading Design'
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In this episode I chat with one of the leaders in the Content Design space, Rachel McConnell.
Mark Geary 'The Maker and The Mindset of a Master Songwriter - exploring the songwriting process'
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The music you hear throughout this episode, is from Mark’s first album, released in 2002 and has accompanied me on my journey as a designer and an ex-patriot whilst living in Australia. It wasn’t until recently though that we really got to sit face to face, in front of turf stove, and drink countless coffees and sing and play guitar together in Mark’s gorgeous cottage in the wilds of a rainy Autumn day deep within a forest on the outskirts of Dublin.
Pat and Nuala Geoghegan 'Aluminum mining: jobs and death in rural Ireland'
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Pat and Nuala Geoghegan are farmers from Askeaton, County Limerick. Soon after the Aughinish Alumina aluminum mining factory established itself nearby, their cattle began to get sick and die. And the Geoghegan family got sick. Their beautiful farm became “the killing fields”..
Helana Darwin 'The Dark Side of Gender Inequality within Academia'
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In this episode I speak with Dr Helena Darwin, a UX Researcher based in New York City. Helana has a doctorate in Sociology and is the author of the book ‘Redoing Gender: How Nonbinary Gender Contributes toward Social Change’.
Lydia Hooper 'Walking the talk of HCD Principles'
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In this episode I speak with Lydia Hooper, a humanity centred designer based in Colorado, US. We chat about non-violent communications, Lydia’s own design principles and values that she uses to guide her career, and how she managed to form these at such an early stage of her career. We touch on Lydia’s work at the fantastic Design Justice Network also.
Peter Löfgren 'Design at scale'
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In this episode I speak with Peter Lofgren, Head of Design for Service NSW in Australia.
Ricardo Martins 'The challenges and complexity of implementation and delivery of Human Centered and Service Design projects'
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In this episode I speak with Ricardo Martins, Professor of Service Design at SCAD, of Savannah College of Art and Design in the US. In this conversation we speak about the parts of design that are often trivialised somewhat, and that’s the implementation of our designs into sometimes seriously complex systems made up of people and processes. We also speak about how we can educate the future Design talent better, and chat about where Ricardo feels Design Leaders are lacking.
Thea Kleinmagd 'Designing a smartphone that lasts'
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Thea Kleinmagd is a Circular Material Chains Innovator at Fairphone.
Marc Fonteijn 'Why Service Design is not the answer to all of our problems'
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In this episode I speak with Marc Fonteijn of the Service Design Show.
June Holley 'Building meaningful, lasting and impactful connections through purpose-led network weaving'
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June is at the forefront of thought-leadership when it comes to community building and we speak about all matters of what community and networks mean - how they differ and also how to go about foster communities for change-makers.
Josh Lepawsky 'Pernicious myth of digital-as-ethereal'
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Dr. Josh Lepawsky is fascinated by connections between geography, technological systems, and their discards.
Gauthier Roussilhe 'The hidden costs of data centers'
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Gauthier Roussilhe has specialized in the environmental footprint of the digital sector for 5 years, and is certainly among the most knowledable people I have been lucky to chat with about these issues.
Michael Galinsky 'All the Rage'
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In this episode I speak with Michael Galinsky, a movie director, documentary maker and musician based in North Carolina in the states.
Emely Buyck 'The long and winding road that leads to the door of Service Design'
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In this episode I speak with Emely Buyck, former Head of Service Design for Proximus in Belgium.
Michelle Walter 'The evolution of design maturity within ANZ Bank'
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In this episode I speak with Michelle Walter, Head of Design Ops at ANZ bank in Australia.
About us
This is HCD was founded in Sydney, Australia in 2017 by Gerry Scullion but is now based out of Dublin, Ireland.
Our network produces content for people interested not only in design and innovation, but in the power of working together to make the world a better place. The world needs better designed physical and digital products, better-designed services, and better systems connecting all of these - fast.
Our intent is to help people design these new offerings and to help ensure that they meet the needs of the people using them.
Gerry Scullion
Based in Dublin, Ireland. Service Designer, Educator, Design Researcher and Interaction Designer. Gerry is the Former CEO of This is Doing. He runs courses on service design, UX design, Design Research. He is also a Pluralsight Author too.
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