Service Design
31. Frank Long ‘Designing a Design Culture to empower richer social outcomes’
Hello and welcome to another episode of this is HCD. My name is Gerry scullion and I'm a service design principle now based in Ireland. In this episode, we caught up with Frank Long, one of Ireland's UX forefathers.
30. Marc Stickdorn and Adam Lawrence ‘A Service Design 360’
Hello and welcome to another episode of this is HCD. I'm your host Chi Ryan and Aussie designer, living in working in New York City. In this episode, I'm catching up with Marc Stickdorn and Adam Lawrence, co-authors of the...
29. Sarah Drummond ‘Kicking-starting a design revolution’
I recently caught up with our next guest, Sarah Drummond. Sarah is a designer and CEO and serial idea generator. She's co-founded, SNOOK, myPolice, MyDearestScotland and much more. She was awarded a Google Fellowship for her work in technology and...
28. Patrick Quattlebaum ‘Breaking down tribes to enable the orchestration of experiences’
GERRY SCULLION: Hello and welcome to another episode of ‘This is HCD’. My name is Gerry Scullion and I’m a service design principal now based in Dublin, Ireland. In this episode we caught up with the brilliant Patrick Quattlebaum, co-author...
27. Sarah Richards ‘Content Design. What is it? And why it’s so f#cking important in the delivery of a product and service’
Recently I caught up with Sarah Richards in London. Sarah's a founder of Content Design in London, an organisation focused on delivering content design training courses as well as working with organisations to help build the content design function internally.
26. Gerry McGovern ‘The repositioning of trust in society’
Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I'm a human centred design practitioner based in Dublin, Ireland. In this episode, we caught up with Gerry McGovern, one of the most well...
24. Adam Fivenson ‘Using a human-centered design approach to design foreign aid programs’
Hi and welcome to another episode of 'This is HCD' coming to you from Brooklyn, New York.
22. Faruk Avdi ‘What role can technology play in support of people suffering with mental health’
Up to 2 per cent of people or 460,000 adults in Australia experience, the symptoms of bipolar disorder and one of those symptoms is mania which can be experienced as euphoric by some but also highly distressing for others, leading...