Service Design

Melanie Rayment ‘Using Service Design to deliver improved experiences for vulnerable children’

Today in the show we've got Melanie Rayment who's a social designer and strategist originally hailing from Sydney Australia. Now living in London she is currently the Head of Service Design at Barnardos UK

/ October 15, 2019

SDGC19 Special / Laura Lorenzo ‘What to do when your workshop is considered a taboo topic’

We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Laura Lorenzo about workshop taboo...

/ October 11, 2019

Lisa Welchman ‘Managing Chaos’

Show Links Lisa Welchman’s website Lisa’s book, Managing Chaos Lisa Welchman on Twitter Andy’s website Andy on Twitter Power of Ten on This is HCD where you will also find a transcript to this episode. Transcript Andy: Hello, and welcome to Power...

/ October 10, 2019

Ariel Waldman ‘Hacking Science for Collaboration’

My guest today is Ariel Waldman. Ariel makes massively multiplayer science, creating unusual collaboration that infuse serendipity into science and space exploration. Ariel, welcome to Power of Ten.

/ August 22, 2019

Eva PenzeyMoog ‘Designing against domestic violence’

Good day, hello, and failte and thanks for tuning into Bringing Design Closer. My name is Gerry Scullion, founder of the Human Centred Design Network.

/ July 31, 2019

Leah Buley & Aarron Walter – ‘InVision’s Design Maturity Model’

My name is Andy Polaine, a designer, educator, and writer, and currently group director of client evolution at Fjord.

/ June 19, 2019
Featured image of episode with Majid. A net or web to demonstrated interconnectiveness

Majid Iqbal ‘Thinking in Services’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD. I’m a service design practitioner and trainer based in Dublin City, Ireland.

/ May 28, 2019

Georgie Smallwood ‘N26 – Building the financial foundations of the future of neo-banking’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network. I’m a service design practitioner and trainer based in Dublin City, Ireland.

/ May 21, 2019

Doug Powell ‘Building a global Design capability and mindset at IBM’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD.  I’m a service design practitioner and trainer based in Dublin City, Ireland. 

/ April 30, 2019

Aaron Dignan ‘Brave New Work’

Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine, a designer, educator, writer, and currently group director of client evolution at Fjord.

/ April 23, 2019

Aleth Gueguen ‘Looking at Design through a GDPR lens’

Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland. I caught up with Aleth Gueguen, a GDPR legal specialist based on Nantes, France. We chat about...

/ April 9, 2019

André Schaminée ‘Designing with and within public organisations’

A very warm welcome to the very first episode of Bringing Design Closer. It’s a podcast dedicated in exploring the tactical and strategic things that work in enabling a design centricity to occur in organisations, businesses, and governments.

/ April 2, 2019

Matiu Bush ‘Life, Death, and Using Design in Health and Aged Care’

Hello, and welcome to another episode of This is HCD.  I’m your host Chi Ryan and get ready for an exciting episode because today I’m speaking to Australian designer and nurse practitioner, Maitu Bush.

/ February 26, 2019

Gerry McGovern ‘Top Tasks; A method for understanding peoples product and service requirements’

There's some of you might know the Top Tasks methodology already and even if you do, I encourage you to listen as I break down the methods to better understand the mechanics and get Gerry's insights into where it works...

/ December 18, 2018

Hazel White & Mike Press ‘Making a difference through design’

Hazel White and Mike Press from OpenChange in Scotland join me on the show this week, and we dig  a little deeper into what myself and Sarah Drummond covered about the changes in the Scottish design landscape and what trigged...

/ December 4, 2018
Snowy fields

Andy Polaine ‘Mindful Service Design’

In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on...

/ November 20, 2018