Service Design

Eva PenzeyMoog ‘Designing against domestic violence’

Good day, hello, and failte and thanks for tuning into Bringing Design Closer. My name is Gerry Scullion, founder of the Human Centred Design Network.

/ July 31, 2019

Leah Buley & Aarron Walter – ‘InVision’s Design Maturity Model’

My name is Andy Polaine, a designer, educator, and writer, and currently group director of client evolution at Fjord.

/ June 19, 2019
Featured image of episode with Majid. A net or web to demonstrated interconnectiveness

Majid Iqbal ‘Thinking in Services’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD. I’m a service design practitioner and trainer based in Dublin City, Ireland.

/ May 28, 2019

Georgie Smallwood ‘N26 – Building the financial foundations of the future of neo-banking’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network. I’m a service design practitioner and trainer based in Dublin City, Ireland.

/ May 21, 2019

Doug Powell ‘Building a global Design capability and mindset at IBM’

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD.  I’m a service design practitioner and trainer based in Dublin City, Ireland. 

/ April 30, 2019

Aaron Dignan ‘Brave New Work’

Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine, a designer, educator, writer, and currently group director of client evolution at Fjord.

/ April 23, 2019

Aleth Gueguen ‘Looking at Design through a GDPR lens’

Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland. I caught up with Aleth Gueguen, a GDPR legal specialist based on Nantes, France. We chat about...

/ April 9, 2019

André Schaminée ‘Designing with and within public organisations’

A very warm welcome to the very first episode of Bringing Design Closer. It’s a podcast dedicated in exploring the tactical and strategic things that work in enabling a design centricity to occur in organisations, businesses, and governments.

/ April 2, 2019

Matiu Bush ‘Life, Death, and Using Design in Health and Aged Care’

Hello, and welcome to another episode of This is HCD.  I’m your host Chi Ryan and get ready for an exciting episode because today I’m speaking to Australian designer and nurse practitioner, Maitu Bush.

/ February 26, 2019

Gerry McGovern ‘Top Tasks; A method for understanding peoples product and service requirements’

There's some of you might know the Top Tasks methodology already and even if you do, I encourage you to listen as I break down the methods to better understand the mechanics and get Gerry's insights into where it works...

/ December 18, 2018

Hazel White & Mike Press ‘Making a difference through design’

Hazel White and Mike Press from OpenChange in Scotland join me on the show this week, and we dig  a little deeper into what myself and Sarah Drummond covered about the changes in the Scottish design landscape and what trigged...

/ December 4, 2018
Snowy fields

Andy Polaine ‘Mindful Service Design’

In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on...

/ November 20, 2018
Steve Portigal looking into a wall of colours

Steve Portigal ‘Symbolic Lab Coats, ASMR and Coke-Fueled Lap Dances: More User Research War Stories’

Hello and welcome to another episode of This is HCD. I'm your host Chi Ryan, and in this episode, I'm speaking to researcher Steve Portigal. Steve is the Principal of Portigal Consulting and the author of two books: Interviewing Users:...

/ November 6, 2018

John Thackara ‘Designing for all of life, not just human life’

Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I'm a human centered design practitioner based in Dublin, Ireland, and this week I caught up with one of my design heroes, John Thackara...

/ October 23, 2018

Frank Long ‘Designing a Design Culture to empower richer social outcomes’

Hello and welcome to another episode of this is HCD. My name is Gerry scullion and I'm a service design principle now based in Ireland. In this episode, we caught up with Frank Long, one of Ireland's UX forefathers.

/ October 9, 2018
marcstickdorn-adamlawrence-podcast sitting having a conversation

Marc Stickdorn and Adam Lawrence ‘A Service Design 360’

Hello and welcome to another episode of this is HCD. I'm your host Chi Ryan and Aussie designer, living in working in New York City. In this episode, I'm catching up with Marc Stickdorn and Adam Lawrence, co-authors of the...

/ September 25, 2018