Service Design
Jeff Sussna ‘Services as a chain of promises’
In this episode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services...
Eric Meyer ‘Overcoming complexity’s invisible force’
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. Eric Meyer is a passionate advocate of designing for humanity, of leaving no one behind when you create your design,...
Lou Downe – ‘Good Services’
Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book, Good Services, How to Design Services that work and how we need to start with a...
Genevieve Bell ‘Anthropology, cybernetics, and establishing a new branch of engineering at ANU’
Anthropology and computer science go back much further than many realize; and the relationship between the two continues to evolve. Join me as I talk with Genevieve about the relationship between technology and culture, cybernetics, and the story behind the...
Jonathon Colman ‘Building world class Design teams’
Welcome to another episode of Bringing Design Closer. My name is Gerry Scullion and I’m a service design trainer and practitioner based in Dublin City, Ireland.
Theresa Neil ‘Designing Digital Therapeutics’
Theresa Neil is the author of Mobile Design Pattern Gallery, published by O’Reily and co-author of Designing Web Interfaces, also by O’Reily in 2009. She’s the founder of Guidea, a 20-person UX design consultancy, serving lots of clients you would...
Melanie Rayment ‘Using Service Design to deliver improved experiences for vulnerable children’
Today in the show we've got Melanie Rayment who's a social designer and strategist originally hailing from Sydney Australia. Now living in London she is currently the Head of Service Design at Barnardos UK
SDGC19 Special / Laura Lorenzo ‘What to do when your workshop is considered a taboo topic’
We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Laura Lorenzo about workshop taboo...
Lisa Welchman ‘Managing Chaos’
Hello, and welcome to Power of Ten. A podcast about design operating at many levels—zooming out from thoughtful detail, to organisational transformation, and to changes in society and the world.
Ariel Waldman ‘Hacking Science for Collaboration’
My guest today is Ariel Waldman. Ariel makes massively multiplayer science, creating unusual collaboration that infuse serendipity into science and space exploration. Ariel, welcome to Power of Ten.
Eva PenzeyMoog ‘Designing against domestic violence’
Good day, hello, and failte and thanks for tuning into Bringing Design Closer. My name is Gerry Scullion, founder of the Human Centred Design Network.
Leah Buley & Aarron Walter – ‘InVision’s Design Maturity Model’
My name is Andy Polaine, a designer, educator, and writer, and currently group director of client evolution at Fjord.
Majid Iqbal ‘Thinking in Services’
Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD. I’m a service design practitioner and trainer based in Dublin City, Ireland.
Georgie Smallwood ‘N26 – Building the financial foundations of the future of neo-banking’
Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network. I’m a service design practitioner and trainer based in Dublin City, Ireland.
Doug Powell ‘Building a global Design capability and mindset at IBM’
Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD. I’m a service design practitioner and trainer based in Dublin City, Ireland.
Aaron Dignan ‘Brave New Work’
Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine, a designer, educator, writer, and currently group director of client evolution at Fjord.