UK
December 3, 2021

'A successful digital transformation within Government' by Paul Bailey

John Carter
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 MIN

Description

Every year over 1.8 million practical driving tests are conducted in the UK. This completely paper-based service had seen little change in over 25 years and was in desperate need of modernisation. But with a user base reluctant to change and new to the technology, how can you bring everyone along successfully with digital transformation?

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