July 8, 2019

'Pairing Systems Thinking and Human-Centred Design in the Criminal Justice System' with Kate Goodwin

John Carter

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We provide remote, flexible training options to help you grow your design and innovation capabilities. We also offer bespoke training programmes for teams and organisations on any of our courses.

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Prototyping Essentials

A practical, evolving course to help you prototype services before you commit. Learn 10+ low-fidelity techniques with lifetime access and regular updates.

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Gerry Scullion

The Cost to Serve Model

Learn how to measure, model, and reduce the true cost of delivering services. This course equips you with a powerful service architecture framework to understand and improve experience outcomes at every touchpoint.

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Live Course

Designing Healthcare Services with a Patient-Centred Mindset

Explore how to design healthcare services with a future-focused, patient-first mindset. Co-led by Gerry Scullion and Avril Copeland, this course blends service design and healthcare innovation for meaningful impact.

TRAINER

Georgia Rowe