Ireland
May 25, 2021

'Reimagining Our Cities'

John Carter
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 MIN

Description

Michael Guerin: Smart Docklands, Programme Manager Marisa Denker: "Connect the Dots, Co-Director & Co-Founder Helena Fitzgerald: University of Limerick, Architect

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The Cost to Serve Model
The Cost to Serve Model
Learn how to measure, model, and reduce the true cost of delivering services. This course equips you with a powerful service architecture framework to understand and improve experience outcomes at every touchpoint.
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Designing Healthcare Services with a Patient-Centred Mindset
Live Course
Designing Healthcare Services with a Patient-Centred Mindset
Explore how to design healthcare services with a future-focused, patient-first mindset. Co-led by Gerry Scullion and Avril Copeland, this course blends service design and healthcare innovation for meaningful impact.
Georgia Rowe
TRAINER
Georgia Rowe
Service Design for Public Organisations
Service Design for Public Organisations
Learn how to apply service design principles within public sector organisations to improve citizen outcomes, reduce duplication, and build more effective, human-centred services.
Gerry Scullion
TRAINER
Gerry Scullion