On October 5th and 6th, I’ll not only be attending Service Design Days in Barcelona but will also be hosting the 2-day conference. It’s such an honour to have been asked, and am seriously looking forward to it.
If careful design prevents problems before they happen, then careful content does too. That's where UX writing comes in—the art of writing the words in the interface or the words you encounter during your experience with a product or service.
Photos from the live breakfast with Gerry Gaffney, November 2017 in FutureYou, Sydney. All photos by Martin Vivian Pearse.
We are really excited to announce our very first live breakfast podcast, with the wonderful Gerry Gaffney. Only 17 tickets are available, with a gourmet breakfast and coffee cart provided to you by FutureYou.
Service Design is becoming progressively popular and applied to different sectors and challenges to create future visions and experiences that holistically deliver to the needs of customers and citizens.