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Latest Episodes
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All Episodes
Amy Bucher 'Applying behavioural science within the healthcare realm'
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I caught up with great friend of the podcast, Amy Bucher. Amy is author of Engaged on Rosenfeld Media and we chat about her role of CBO (chief behavioural officer) at Lirio.
Kelly O'Dowd 'They want you to have so many skills for an entry level job'
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We chat about what the experience was like leaving University, her search for jobs, and where they feel there’s opportunity for universities to better support students in that highly emotional stage of life - the transitional period between Uni and Working life.
Mansi Gupta 'Design for Women'
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I caught up Mansi Gupta, founder of Unconform. Mansi is a designer, researcher and is working to increase the dialogue regarding the intersection of women and design. She’s been exploring the short comings of Human Centered Design, and we chat openly about where and how she sees the problems.
Scott Jenson 'From Apple, Symbian to Google - Exploring the World of Free and Open Source Software (FOSS)'
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I caught up Scott Jenson recently - Scott refers to himself as a battle scarred veteran of the software industry.
John Collins 'The business of value-led content marketing at Intercom & beyond'
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I recently caught up for coffee with John Collins, also based in Dublin, and the former Director of Content for Intercom.
Marzia Aricò 'Service Measurement; Connecting (and measuring) the dots between zoom levels'
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In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some of the new work that Marzia and her colleagues at Livework have been working on to help move the dial forward for organisations in this space.
Felisha Araniti 'Let's talk about neurodiversity within Design'
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The episode you are about to hear is with Felisha Araniti, from SCAD University in Savannah. Felisha connected with me several years ago when we ran the first Doing Design Festival and recently published a visualisation that caught my attention. Titled ‘Neurodiversity’ within Human Centered Design Practice.
Rachel McConnell 'From Leading Content Design to Leading Design'
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In this episode I chat with one of the leaders in the Content Design space, Rachel McConnell.
Mark Geary 'The Maker and The Mindset of a Master Songwriter - exploring the songwriting process'
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The music you hear throughout this episode, is from Mark’s first album, released in 2002 and has accompanied me on my journey as a designer and an ex-patriot whilst living in Australia. It wasn’t until recently though that we really got to sit face to face, in front of turf stove, and drink countless coffees and sing and play guitar together in Mark’s gorgeous cottage in the wilds of a rainy Autumn day deep within a forest on the outskirts of Dublin.
Pat and Nuala Geoghegan 'Aluminum mining: jobs and death in rural Ireland'
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Pat and Nuala Geoghegan are farmers from Askeaton, County Limerick. Soon after the Aughinish Alumina aluminum mining factory established itself nearby, their cattle began to get sick and die. And the Geoghegan family got sick. Their beautiful farm became “the killing fields”..
Helana Darwin 'The Dark Side of Gender Inequality within Academia'
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In this episode I speak with Dr Helena Darwin, a UX Researcher based in New York City. Helana has a doctorate in Sociology and is the author of the book ‘Redoing Gender: How Nonbinary Gender Contributes toward Social Change’.
Lydia Hooper 'Walking the talk of HCD Principles'
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In this episode I speak with Lydia Hooper, a humanity centred designer based in Colorado, US. We chat about non-violent communications, Lydia’s own design principles and values that she uses to guide her career, and how she managed to form these at such an early stage of her career. We touch on Lydia’s work at the fantastic Design Justice Network also.
Peter Löfgren 'Design at scale'
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In this episode I speak with Peter Lofgren, Head of Design for Service NSW in Australia.
Ricardo Martins 'The challenges and complexity of implementation and delivery of Human Centered and Service Design projects'
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In this episode I speak with Ricardo Martins, Professor of Service Design at SCAD, of Savannah College of Art and Design in the US. In this conversation we speak about the parts of design that are often trivialised somewhat, and that’s the implementation of our designs into sometimes seriously complex systems made up of people and processes. We also speak about how we can educate the future Design talent better, and chat about where Ricardo feels Design Leaders are lacking.
Thea Kleinmagd 'Designing a smartphone that lasts'
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Thea Kleinmagd is a Circular Material Chains Innovator at Fairphone.
Marc Fonteijn 'Why Service Design is not the answer to all of our problems'
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In this episode I speak with Marc Fonteijn of the Service Design Show.
June Holley 'Building meaningful, lasting and impactful connections through purpose-led network weaving'
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June is at the forefront of thought-leadership when it comes to community building and we speak about all matters of what community and networks mean - how they differ and also how to go about foster communities for change-makers.
Josh Lepawsky 'Pernicious myth of digital-as-ethereal'
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Dr. Josh Lepawsky is fascinated by connections between geography, technological systems, and their discards.
Gauthier Roussilhe 'The hidden costs of data centers'
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Gauthier Roussilhe has specialized in the environmental footprint of the digital sector for 5 years, and is certainly among the most knowledable people I have been lucky to chat with about these issues.
Michael Galinsky 'All the Rage'
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In this episode I speak with Michael Galinsky, a movie director, documentary maker and musician based in North Carolina in the states.
Emely Buyck 'The long and winding road that leads to the door of Service Design'
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In this episode I speak with Emely Buyck, former Head of Service Design for Proximus in Belgium.
Michelle Walter 'The evolution of design maturity within ANZ Bank'
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In this episode I speak with Michelle Walter, Head of Design Ops at ANZ bank in Australia.
Andy Farnell 'Perils of e-waste and benefits of being a digital vegan'
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Andy Farnell is a British computer scientist and author specialising in signals, systems and cybersecurity.
Natalia Alessi 'English as a second language & finding your way into a career in Design.'
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In this episode, I talk to Natalia Alessi, a design lead at the University of Melbourne. Natalia reached out to us to help with some user research after this years Doing Design Festival.
Laura Yarrow 'Agitating organisations forward'
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In this episode we chat about design agitation and enabling change within organisations. Laura recently shared a fantastic thread on twitter about many of the common designer statements that we probably all have heard a thousand times “no one is listening to me”.
Emma Blomkamp 'The Evolution of Co-Design'
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Today on the show we have Emma Blomkamp - a facilitator researcher and strategic designer based in Melbourne and leader within the co-design space. In this episode we speak about Emma’s past and how they go into Co-Design and Design generally.
Hannah Smith 'The hidden weight of code'
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Hannah is a freelance WordPress developer from Bristol with a background in Computer Science.
Sasja Nieukerk-Chomos 'Organisational Toxicity - Understanding and navigating trauma-inducing workplaces'
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Today on the show we have Sasja Nieukerk-Chomos - President of Dynamic Achievement based in Canada. I recently stumbled on Sasja profile on LinkedIn after reading a remarkable post about her father, Nick. In this episode we hear more about Nick’s story and the impact it had on Sasja’s life.
Brigette Metzler 'Research Ops: What it is, and why it's so important'
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Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.
Lola Oyelayo-Pearson 'Understanding Money & Shaping experiences to empower entrepreneurs at Shopify'
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In this episode, I speak with Lola Oyelayo-Pearson from Shopify, and Lolo is a director of UX in the money space. We chat about what that actually means. We speak about the mission at Shopify to remain truly independent whilst supporting enterprise worship globally by making it easier to sell online and creating a support network for those merchants.
The Science of Less with Leidy Klotz
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Today I’m joined by Leidy Klotz, an engineer, behavioural scientist and author of the book Subtract: The Untapped Science of Less. We talk about subtraction as a critical capability for designers and design leaders, why we overlook subtractive change and about the importance of working in the open.
Markus Edgar Hormess 'Prototyping : Why you should burn requirements documents'
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In this episode I speak with one of my colleagues at This is Doing, Markus Edgar Hormess. Markus’s name is one that many within the service design world will no doubt be familiar with, but nevertheless let me tell you a little bit about my guest today.
Sharon Richardson 'Blind belief in data and technology as bad as blind belief in belief.'
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Is technology a good thing? That was my first question I asked Dr Sharon Richardson, who is a senior scientist and lecturer in geocomputation at the University of Zurich.
Renee Albrecht-Mallinger 'Teaching as design for learning'
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Today on the show we have Renee Abrecht Mallinger - a Lead Design Researcher at one of my favourite design studios Global Good Studio of Chicago. We chat about the intersectionality of Renees’ previous career as a middle school and high school teacher and now as Design Researcher, primarily focussed on governmental and societal work. What pieces has Renee felt set them up for success whilst working in complexity on a day to day basis.
Joe Macleod 'Peering through the Past, Present and Future lens of End Experiences'
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You are in for a treat today folks - I caught up with the one and only, Joe Macleod - an all round great thinker and leader in the space of designing end experiences. Based in Stockholm now, Joe’s just released his second book titled ‘Endineering’ which focusses on the HOW to design these incredibly important experiences for both businesses and the planet.
Pushing Practice 3: Systems conscious design
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In this podcast we hear from Luke Craven and Elise Motalli about what it means to be a systems-conscious designer, where we can turn to for more expansive language about the worlds we want.
Katie Singer 'The invisible, immaterial Internet is not what it seems'
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Some people live their ideas. Katie Singer is one of them.
Global Voices 'UK Launch Event, Melbourne Event and more!'
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It’s beginning to feel and look a lot like Christmas, and possibly sound like it - as you’ll probably hear I’ve got a cold - like most of Europe we are all working our way through this whole pandemic - but we are all looking forward to Christmas in my household.
Rachael Dietkus, Morgan Cataldo and Tad Hirsch - 'Practicing without a license'
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I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real.
Moodi Mahmoudi 'The rise of the service economy and rethinking how we approach service discovery"
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In this episode I speak with Moodi Mahmoudi of Next, a business centred around helping organisations create frameworks for design and innovation within their businesses - we speak about the automation of the role of Designer and what this looks like - and I challenge Moodi about the risks associated with this. Is this something we strive for?
