Latest Episode

Shane Waring 'Exploring the rapid service experimentation model within local Councils'

Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for people within the Design and change-making space.

Latest Episodes —

All the This is HCD episodes from all of our shows.

The Culture Cast

February 8, 2021

51

MIN

Annette Joseph 'Discussing the "R-word": Race and Culture'

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Bringing Design Closer with Gerry Scullion

February 2, 2021

40

MIN

Eriol Fox 'Diversity in Design'

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Moments of Change with Melanie Rayment

January 20, 2021

29

MIN

Kataraina Davis 'Designing with Māori knowledge'

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The Culture Cast

January 14, 2021

38

MIN

Richard Gahagan 'Getting organisational culture right when hiring or being hired'

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Getting Started in Design with Gerry Scullion

December 23, 2020

32

MIN

Joanna Peel 'My journey from full-time employment to a Masters course, to my first UX role'

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Bringing Design Closer with Gerry Scullion

December 23, 2020

33

MIN

Dr. Lucretia Berry 'Many Hues. One Humanity.'

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Bringing Design Closer with Gerry Scullion

December 19, 2020

28

MIN

Laura Kalbag 'Privacy & Accessibility for Everyone'

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World Wide Waste with Gerry McGovern

December 12, 2020

37

MIN

Beth Stensen 'Netlife’s journey to be a Earth Experience digital consultancy'

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Bringing Design Closer with Gerry Scullion

November 25, 2020

42

MIN

Emma Jones 'Project F - Working to correct the gender imbalance in the tech industry'

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Featured Episodes —

November 9, 2020

David Dylan Thomas 'Designing with/for Cognitive Bias'

August 17, 2017

Megan Dell – ‘What does effective human centered design leadership look like?’

September 2, 2017

Barbara Spanton – ‘Disposable design and our obsession with the redesign’

October 10, 2017

Tarra Van Amerongen – ‘Why your idea never gets built. The story of business designers as the unsung hero of service design.’

February 27, 2018

Chirryl-Lee Ryan ‘Does Design make things better?’

Andy Polaine & Simon McIntyre ‘Service Designing Education’ (Part 2)

Jon Hicks ‘Understanding the differences between brand design and icon design’

Faruk Avdi ‘What role can technology play in support of people suffering with mental health’

Adam Fivenson ‘Using a human-centered design approach to design foreign aid programs’

Joey Zeledon ‘Touchy Feely: everyday things that inspire deeper empathy’

Gerry McGovern ‘The repositioning of trust in society’

August 14, 2018

Sarah Richards ‘Content Design. What is it? And why it’s so f#cking important in the delivery of a product and service’

September 25, 2018

Marc Stickdorn and Adam Lawrence ‘A Service Design 360’

October 23, 2018

John Thackara ‘Designing for all of life, not just human life’

November 6, 2018

Steve Portigal ‘Symbolic Lab Coats, ASMR and Coke-Fueled Lap Dances: More User Research War Stories’

December 4, 2018

Hazel White & Mike Press ‘Making a difference through design’

December 18, 2018

Gerry McGovern ‘Top Tasks; A method for understanding peoples product and service requirements’

January 15, 2019

Dr. John Curran ‘Two tribes go to war. Dealing with conflict as part of Design.’

January 29, 2019

Brendan Dawes ‘Working at the intersection of People, Objects & Technology.’

February 12, 2019

Liz Fosslien ‘No hard feelings: Emotions in Design’

February 26, 2019

Matiu Bush ‘Life, Death, and Using Design in Health and Aged Care’

Jack Wilkinson & Phil Balagtas ‘A Primer for Designing a Speculative Future’

Derek Horn ‘Undesigned world’

Jeremy Keith ‘We’ve ruined the Web. Here’s how we fix it.’

Eric Meyer ‘Overcoming complexity’s invisible force’

Karen Peeters ‘Discovering digital reliability and quality: the Toyota story’

Erika Hall ‘Speed: the most important factor in the customer / user experience’

Introducing The Big Remote

The Big Remote – Dr John Curran

The Big Remote – Matthew Voshell

The Big Remote ‘Sophie Lovett’

The Big Remote – Adam Rotmil

The Big Remote – John Thackara

The Big Remote with ‘Jakob Schneider’

The Big Remote – Katie Long

The Big Remote – Jeroen Spoelstra

August 20, 2019

Talking Shop #001

October 1, 2019

Talking Shop #002

December 3, 2019

Talking Shop #003

December 20, 2019

Talking Shop #004 – Christmas Special

February 10, 2020

Talking Shop #005 – Our Conference is LIVE!

Talking Shop #006 – Design Politics 2020 goes virtual

Ivy Hornibrook ‘Moving From UX into Product Management’

Nick Coster ‘Unpacking NPS’

Jason Prowd ‘Unpacking product metrics’

Phil Laufenberg ‘Unpicking Henry Ford’s ‘A faster horse’ quote’

October 4, 2019

Ben Crothers ‘People not pixels’

Rebecca Cooper & Mandy Rogers ‘Leading Women in Product’

November 20, 2018

Andy Polaine ‘Mindful Service Design’

Jeff Gothelf ‘The cannonball effect’

Aaron Dignan ‘Brave New Work’

Anne Galloway ‘Speculative Design and Glass Slaughterhouses’

Leah Buley & Aarron Walter – ‘InVision’s Design Maturity Model’

Gretchen Anderson – Mastering Collaboration

August 22, 2019

Ariel Waldman ‘Hacking Science for Collaboration’

October 10, 2019

Lisa Welchman ‘Managing Chaos’

November 5, 2019

Joe Macleod ‘Designing Closure Experiences’

November 12, 2019

Theresa Neil ‘Designing Digital Therapeutics’

December 18, 2019

Ewan McIntosh ‘Creating the Space for Learning’

January 9, 2020

Scott Smith ‘How to Future’

January 23, 2020

Michael J. Metts & Andy Welfle – ‘Writing Is Designing’

February 25, 2020

Lou Downe – ‘Good Services’

Douglas Ferguson ‘Beyond the Prototype’

Senongo Akpem ‘Cross-Cultural Design’

Jeff Sussna ‘Services as a chain of promises’

Tutti Taygerly ‘Design Leadership’

Meg Pagani ‘Recipes for social impact’

Shanti Mathew ‘Partnering to build better lives’

Introducing ‘Global Jams Podcast’

Global Jams – Jamming remotely at #GSJam 2020 featuring the Dubai Jam team

September 12, 2019

Aiden McGale ‘Advice on landing your first design job’

October 21, 2019

Zoë Murray ‘Moving careers into Design Research’

January 31, 2020

Jon Colman ‘What Design Managers look for within graduate portfolios at Intercom’

Rebekah Murphy ‘My journey from Scrum Master to UX Designer’

Jay Hasbrouck ‘The power of ethnographic thinking in Design’

January 7, 2020

Genevieve Bell ‘Anthropology, cybernetics, and establishing a new branch of engineering at ANU’

Sam Ladner ‘Working with Cross-Functional Teams’

Rita Denny ‘Reflections on changes in ethnographic praxis’

Jo-Anne Bichard ‘What the Anthropologist sees: Public toilets as cultural spaces’

October 24, 2019

Laetitia Mimoun ‘Inbetween states’

December 16, 2019

Robert Morais ‘The Value of Business Anthropology’

Stefan Stern ‘Finding ‘The Why’ in Leadership’

Dr. Daniel Beunza ‘Challenging ‘normality”

Olive Minor ‘Covid-19 What the anthropologist sees’

October 19, 2017

Jennifer Philippe – ‘Building HCD at Scale’

Greg Bernarda ‘Designing businesses for the new world’

Marc Stickdorn ‘Embedding Service Design into Organisations’

Victor Rodrigues ‘Building a Design capability inside Cochlear’

August 28, 2018

Patrick Quattlebaum ‘Breaking down tribes to enable the orchestration of experiences’

September 11, 2018

Sarah Drummond ‘Kicking-starting a design revolution’

October 9, 2018

Frank Long ‘Designing a Design Culture to empower richer social outcomes’

André Schaminée ‘Designing with and within public organisations’

Aleth Gueguen ‘Looking at Design through a GDPR lens’

Kate Dawson ‘Redesigning how we educate and communicate sexual education’

Doug Powell ‘Building a global Design capability and mindset at IBM’

Roman Pichler ‘Exploring product strategy success factors through a Design lens’

Georgie Smallwood ‘N26 – Building the financial foundations of the future of neo-banking’

Majid Iqbal ‘Thinking in Services’

Eva PenzeyMoog ‘Designing against domestic violence’

September 3, 2019

Kim Goodwin ‘Decision Systems and their role in enabling human centeredness to occur within organisations’

Featured Hosts—

We are so proud of our amazing hosts at This is HCD. All of us are practicing change-makers.

Interested in being a guest?

Gerry Scullion

CEO at This is Doing

Gerry is the Founder of This is HCD and is based in Ireland.

Melanie Rayment

Director at The Australian Centre for Social Innovation

Melanie is Host of Moments of Change, and based in Australia.

Adrienne Tan

CEO of Brainmates

Adrienne is host of ProdPod and based in Australia.

Jay Hasbrouck

Author of Ethnographic Thinking: From Method to Mindset

Jay is host of EthnoPod and based in the US.

Gerry McGovern

Author of World Wide Waste, and creator of Top Tasks method

Gerry is host of World Wide Waste the podcast, and is based in Ireland.