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John Collins 'The business of value-led content marketing at Intercom & beyond'

I recently caught up for coffee with John Collins, also based in Dublin, and the former Director of Content for Intercom.

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In this episode I speak with Ricardo Martins, Professor of Service Design at SCAD, of Savannah College of Art and Design in the US. In this conversation we speak about the parts of design that are often trivialised somewhat, and that’s the implementation of our designs into sometimes seriously complex systems made up of people and processes. We also speak about how we can educate the future Design talent better, and chat about where Ricardo feels Design Leaders are lacking.

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Thea Kleinmagd is a Circular Material Chains Innovator at Fairphone.

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In this episode I speak with Marc Fonteijn of the Service Design Show.

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June is at the forefront of thought-leadership when it comes to community building and we speak about all matters of what community and networks mean - how they differ and also how to go about foster communities for change-makers.

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Dr. Josh Lepawsky is fascinated by connections between geography, technological systems, and their discards.

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Gauthier Roussilhe has specialized in the environmental footprint of the digital sector for 5 years, and is certainly among the most knowledable people I have been lucky to chat with about these issues.

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In this episode I speak with Michael Galinsky, a movie director, documentary maker and musician based in North Carolina in the states.

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In this episode I speak with Emely Buyck, former Head of Service Design for Proximus in Belgium.

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In this episode I speak with Michelle Walter, Head of Design Ops at ANZ bank in Australia.

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